Why AT&T Is Being Sued Over Data Throttling But Verizon Isn’t (Yet)

Why AT&T Is Being Sued Over Data Throttling But Verizon Isn’t (Yet)

The glory days of unlimited mobile data plans are long behind us. For years, even the owners of “unlimited” plans have been subject to mysterious and inconsistent limits from their mobile providers. Yesterday, the poorly communicated limits of unlimited data became the core issue of a large lawsuit the FTC filed against AT&T. It’s the first time the agency has tackled data throttling at all, but if many companies are doing it, why target AT&T and not everyone else? [More]

(Steve)

AT&T Calls Throttling Lawsuit “Baseless… Baffling”

Earlier today, the Federal Trade Commission sued AT&T over the throttling of wireless subscribers with unlimited plans. Not surprisingly, the Death Star isn’t exactly pleased with the lawsuit. [More]

(Mike Mozart)

AT&T Sued By Feds For Throttling “Unlimited” Wireless Customers

A few years back, AT&T ticked off a lot of wireless customers with so-called “unlimited” plans by announcing that it would throttle data speeds for users who passed certain monthly thresholds. Though customers tried to sue in response, AT&T’s terms of service generally prevent class action suits from customers and force users into private, binding arbitration. But even though millions of customers can’t sue, the federal government can. [More]

(Kominyetska)

T-Mobile CEO: Apple SIM That Should Let Users Switch Mobile Carriers Is Crippled By Mobile Carriers

Apple included a very consumer-friendly item in their new iPad Air 2: the Apple SIM. As designed, the Apple SIM lets iPad owners switch cellular carriers without going into phone stores or having to get any new parts. But in reality, mobile carriers are doing their best to prevent any actual real-world consumers from doing so. [More]

AT&T Says U-Verse False Alarm Came From Radio Station

Earlier this morning, AT&T U-Verse subscribers woke up to an alarming, unexplained Emergency Alert Message on their screens. Now the company is trying to shed a bit of light on what exactly happened. [More]

(Erin Nekervis)

Sponsored Data Is The New Free Shipping

It’s hard to persuade people to download, watch, or listen to your digital content. One thing that might help persuade them, at least if they’re AT&T customers, is to offer to sponsor their data. Will it work? More importantly, will customers stick with it once the subsidy goes away? [More]

This is not an alert message. It just looks like one. (KXAN-TV)

AT&T U-Verse Freaks Customers Out With Bogus Emergency Alert Message

This morning, some AT&T U-Verse subscribers woke to an alarming message displayed on their TV screens declaring a vague emergency, without any mention of it being a test. [More]

(Great Beyond)

FCC Pauses Review Of Both Media Mega-Mergers Because Content Companies Won’t Share Confidential Info

The slowly-turning wheel of the approvals process for two big media mergers has temporarily ground to a halt, as the FCC today announced delays in their reviews of both AT&T’s planned acquisition of DirecTV and also the Comcast/Time Warner Cable union. The delays in both proceedings stem from the same core issue: media content companies who don’t want their rivals to learn their secrets. [More]

(Ash)

Cable Lobbyists Pretending To Be Cool Digital Hipsters To Convince Youth That Net Neutrality Is Bad

The fight for net neutrality has players from all corners amped up and joining in. Millions of individuals, as well as consumer advocacy groups, internet businesses, internet business groups, cable and telecom businesses, and their trade groups, have all been pressing the FCC toward one decision or another. But now there are some new groups wading in to the morass. They look like millennial, digital-savvy, pro-internet hispters — but their message is straight out of Comcast and AT&T’s playbook. So what’s going on? [More]

AT&T To Pay $105 Million To Settle Wireless Bill-Cramming Charges

(Mike Mozart)

In a few minutes, the Federal Trade Commission, the FCC and attorneys general from 50 states and the District of Columbia will announce a $105 million deal with AT&T that settles allegations that the company has profited off the practice known as “bill-cramming,” third-party charges illegally placed on customers’ wireless bills without authorization. [More]

T-Mobile's John Legere is sick of everyone lusting after his wireless business.

T-Mobile CEO “Sick And Tired” Of Takeover Talk

T-Mobile has long been considered a juicy, low-hanging magenta fruit that some bigger company could pick off and devour. But after years of being wooed by suitors from the Death Star, Japan, and France, T-Mobile CEO John Legere says it’s time to stop talking about his company being acquired by someone else. [More]

AT&T Apologizes For Now Ex-Employee Who Accessed Customer Data “Inappropriately”

AT&T Apologizes For Now Ex-Employee Who Accessed Customer Data “Inappropriately”

AT&T has issued an apology letter and says it’s fired an employee who tapped into customer information this year, writing to those affected and explaining that the worker accessed accounts in August 2014. While doing so, that person might have viewed and obtained account information including social security numbers and driver’s license numbers. [More]

NFL Sunday Ticket To Remain A DirecTV Exclusive

NFL Sunday Ticket To Remain A DirecTV Exclusive

Millions of football fans now have a reason to not ditch DirecTV. After months of negotiations, the satellite service has finally renewed its deal to be the exclusive carrier for NFL Sunday Ticket. [More]

AT&T: Half Of New Phone Buyers Are Choosing Next Plans

AT&T: Half Of New Phone Buyers Are Choosing Next Plans

When you see AT&T advertising the hottest new phones as being available for “$0 down,” that’s if you opt for the early upgrade/installment payments plan called AT&T Next. While stock analysts (and, we’re guessing, AT&T itself) expected the program to be a huge hit, the prospect of getting a $15/month discount and paying full sticker price for a smartphone just isn’t tempting to the average consumer. [More]

(Mike Mozart)

AT&T, Where “Congestion” & Data Caps Only Apply To Existing Users

Ever since AT&T and Verizon got rid of unlimited wireless plans, both companies have used the questionable excuse of “congestion,” claiming that throttling data after remaining unlimited users pass an arbitrary threshold was necessary to keep data flowing. But in plans announced over the weekend, AT&T is effectively once again offering unlimited data (for a limited time) to new customers, which makes one wonder — what happened to all that congestion? [More]

DirecTV Shareholders Sign Off On AT&T Merger

DirecTV Shareholders Sign Off On AT&T Merger

While the rest of the world waits for regulators in D.C. to decide if AT&T and DirecTV should be allowed to live together in wedded bliss, one group of people has already given their blessing to the deal. [More]

AT&T and Verizon: Data Caps On Home Internet Service Are Great For Everyone (Especially Us)

AT&T and Verizon: Data Caps On Home Internet Service Are Great For Everyone (Especially Us)

Verizon and AT&T are big players (and getting bigger) in broadband landline service, but they seem to take a mobile phone mindset with them everywhere they go. Not only do they think that home broadband doesn’t need to be faster than your phone, but also now they’re saying that data caps on your home internet use are perfectly reasonable, too. [More]

The Only Way To Avoid Paying A Fee For iPhone Upgrade Is To Pay Full Price

The Only Way To Avoid Paying A Fee For iPhone Upgrade Is To Pay Full Price

Earlier this week, we looked at the various offers being thrown out by the four major wireless carriers in their attempts to attract people switching to the iPhone 6 or iPhone 6 Plus. What was left out of that discussion — and which seems to be catching a number of customers by surprise today — is that some of them must pay a fee to upgrade. [More]