• wamu

    Kiss Courtesy Overdraft Fees Goodbye With WaMu Debit-Only Card?

    Whoever came up with the name "courtesy overdraft fee" is one smart cookie. They figured out a way to let you do something you don't want to do, charge you a fee, and make it sound like they're doing you a favor. WaMu is one of the few banks that let you... More »

    5:04 PM on Fri Nov 21 2008
    By Ben Popken
    13,480 views, 84 comments

    Most discussed Incognito: Wait, I don't understand what the offer is about... If you swipe it as Debit, it's used like an ATM more »

  • atms

    99-Cent ATMs At NYC McDonald's

    Tip for the savvy traveler visiting New York: all the McDonald's in New York have ATMs with only 99-cent fees. However you will probably have to put up with a freelance "doorman" bumming for change on your way out.

    (Photo: freakapotimus)

    10:24 AM on Mon Aug 4 2008
    By Ben Popken
    5,132 views, 47 comments

  • wamu

    WaMu: "It Is Not My Problem If You Did Not Plan To Pay Your Bills On Time"

    WaMu goes out of its way to convince you that it is staffed by friendly, outgoing people who want to help you if something goes wrong. Their "About" page on the WaMu website says: "We’re informal, friendly and fun. We take our customers’ money seriously, but not ourselves." We suspect that reader Drew would disagree with the whole "friendly" part of that sentence. He arrived home a day late from a business trip to Europe and was in a rush to pay his rent before it was due. He made it to the WaMu branch 5 minutes before it closed, but it was already locked. More »

    12:11 PM on Tue Jul 15 2008
    By Meg Marco
    14,382 views, 80 comments

    Latest by squishyalt: If WaMu is harassing you with 3 or more calls per day, asking or insisting on your giving them a more »

  • citibank

    Here's What The World Of ATM Hacking Looks Like

    Wired has been covering the ongoing investigation into recurring ATM pin thefts from Citibank accounts, and their latest article tracks how Ukrainian immigrants, a ringleader back in Russia, a hacked company named Fiserv that runs Citibank-branded ATMs in 7-Elevens, and an online payment service that also offers money laundering for a small fee all come together to steal your money. It's an amazing look at how the U.S. tries to combat the threat of ATM-related theft.

    [The] undercover operation... at one point had Eastern European hackers chasing a female FBI agent through the streets of New York, trying to mug her for ATM-card-programming gear.

    "Stakeouts, Lucky Breaks Snare Six More in Citibank ATM Heist" [Wired Threat Level] (Thanks to Robbie!)
    (Photo: Getty)

    8:30 PM on Wed Jun 25 2008
    By Chris Walters
    11,695 views, 22 comments

    Latest by sgtdawg: I stopped using ATMs a while back. I have never looked back. There are always going to be ways around more »

  • identity theft

    Credit Card Skimmers Attack Arco Gas Stations In California

    Criminals have been attaching credit card skimmers to gas pumps at Arco stations in California, stealing over $100,000 so far from about 80 people.

    The victims purchased gas at Arco stations, which only accepts cash or debit cards. Thieves attached a card-reading device to the payment machine's keypad that allows them to steal bank card numbers and personal identification codes.

    More »

    12:02 PM on Mon Jun 2 2008
    By Chris Walters
    5,831 views, 24 comments

  • results

    Polite Letter Gets Bank Of America To Refund Overdraft Fees

    Jenn's checking account with Bank of America recently had a policy change designed to increase overdraft fees, and it worked: sometime between Friday night and Saturday morning she was hit with 6 NSF charges going back the previous 48 hours, because she was about 15 minutes late transferring funds into her account the day before. Technically she had broken the new policy, but Jenn hadn't realized or remembered that there was a policy change and she was taken by surprise. She decided to try to reason with BoA's corporate office about the fees, and explain why she thought they were unfair.

    Today, she let us know that her letter worked: "Just got off the phone with BoA Corporate in Boston. They're refunding everything! It pays to write."

    More »

    5:46 PM on Thu May 15 2008
    By Chris Walters
    4,434 views, 31 comments

    Latest by Del Swazio: Just left BoA for this exact reason, except I could not get them to refund my fee. For those slamming more »

  • atm fees

    Citibank Promises To Credit ATM Fees, But Will Try To Get Out Of It Unless You Badger Them

    Tim was pretty sure he met all the conditions of Citibank's offer to refund ATM fees—he opened his account online and he doesn't live near a Citi Financial center. When he wasn't credited, he contacted them to ask why, and was told he had to meet the conditions he's already met. He had to contact them four times to finally get the $2.00 fee credited as per their advertising. You might be asking yourself, "All that trouble for two dollars?" Well, that's why he ends his email with this: "Can someone point me in the direction of a better bank that actually provides 'reimbursement of the fees other banks may charge you for using their ATMs' without hassle?" More »

    7:37 PM on Fri Apr 25 2008
    By Chris Walters
    4,239 views, 41 comments

    Latest by Juice Box Hero: @PeteyNice: I love my Schwab account. They reimburse my ATM fees at the end of each month like clockwork. Furthermore, more »

  • bank error not in your favor

    Wachovia Doesn't Give You Your Money, Then Yells At You

    Reader G writes:
    On Saturday 3/8/08 at approximately 4pm I went to a drive-up ATM at the Wachovia Bank branch located at 951 South George Mason Drive, Arlington, VA 22204. I put my card in and asked to withdraw $80. The machine was acting normally until it was supposed to dispense the money.
    More »

    4:48 PM on Mon Mar 10 2008
    By Meg Marco
    14,143 views, 63 comments

    Latest by Namilia: New tidbit - Wachovia contracts out their ATMs so it is plausible that she was unable at that time to more »

  • alerts

    Is HSBC Straining Under An "Unprecedented" Wave Of Fraud Activity?

    If you're an HSBC customer, check your account, as there may be a wave of fraudulent activity hitting your bank. Two days ago we wrote about the guy in the U.S. who discovered his account had been drained by someone in Bulgaria. Later that day we received an email from Emily in NYC who was having similar problems, only her fraud-buddy was in California and Canada making withdrawals on her account.
     
    Emily's fiancé wrote back to us today with an update, and according to Emily, the HBSC Fraud Investigator who spoke to her "said that their fraud department was so overwhelmed, it was 'still in the developing stage of how we're going to handle' it. I asked if she knew how many customers were affected and she stated 'We don't even know.'" More »

    4:13 PM on Wed Feb 20 2008
    By Chris Walters
    13,054 views, 77 comments

    Latest by freedom69: @MichaelM76: i hope you had your card closed. it seems that the safe acounts are the savings. everyone in here more »