Thinking of taking a trip but can’t remember which airlines are bankrupt and which ones are part of Delta? We know it can be difficult—that’s why we’ve put together a little cheat sheet to help you get through this time of uncertainty.
The Department of Transportation’s 2007 Air Travel Consumer Report is out. Here are the 5 airlines with the most baggage handling complaints per customer in 2007. Better luck next year!
The New York Times is taking a look at American Airlines’ recent effort to improve their checked baggage operation. Who would have thought that dirty printers were causing lost baggage?
Workers at American found that printers that produce adhesive tags for bags were often dirty. That made bar codes hard to read, leading to misdirected bags. Regular wiping of the printer heads helped, but even with a clean printer, the bar code readers are only about 90 to 92 percent accurate, said Denise P. Wilewski, manager of airport services for American here.
The Department of Transportations Air Travel Consumer Report was released Monday and it confirms what we’ve all been thinking: Delta’s Atlantic Southeast Airlines is just stunningly terrible.
Sarah Mills, 26, a flight attendant for Delta operator Atlantic Southeast Airlines, was thrown off her flight for showing up to work drunk.