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at&t
at&t
Took Matter Into Own Hands After RoboCaller Spoofed Cell
A scammy robocaller had spoofed Rodger's phone number and angry recipients of the calls were calling him incessantly, but now it's over. With AT&T's help, he realized that the autodialer had spoofed his new work number, which was being forwarded to his cellphone. So he disabled the call forwarding, kept his cellphone number, and just had his new work number changed. Victory. More »
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RoboCaller Spoofed My Cell, Now Angry People Call Me Nonstop
(psd)
Rodger is screwed. A telephonic bot is using his cellphone number as the caller ID as it spam calls thousands of people. It's probably a scam, too, because the message it leaves tells people that if they've had their credit card canceled recently, to press "1" and then enter their credit card number. Rodger knows exactly the message that's left because loads of these people are angrily calling back his cellphone.
UPDATE: Took Matter Into Own Hands After RoboCaller Spoofed Cell More »
UPDATE: Took Matter Into Own Hands After RoboCaller Spoofed Cell More »
You Can Now Make VOIP Calls On Your iPhone Using 3G
(Photo: TheRoss)
I'll keep this short because it's Apple-related and we all need a break from that company: Apple has removed its ban on using your iPhone's 3G "connection" to place VOIP calls, so now you can use an app like Fring to place overseas calls even when you're not around a Wi-Fi hotspot. Call quality in those moments will naturally depend on AT&T's ability to provide a good 3G connection, so keep your expectations low, but still it's good news for any iPhone/AT&T customers looking to save money on calls. More »
Google Voice Does End Run Around Apple, Launches New Web App
Apple made it clear last year that Google Voice is not welcome on the App Store or your iPhone. "Fine," said Google. "We'll go through the browser!" Today the search engine revealed a new mobile web interface that uses some fancy HTML5 magic to provide voicemail, calling, and text message functionality. If you don't already know, you can turn any page in Mobile Safari into an App icon on your home screen (click the "+" icon in Safari), meaning now you can have a legitimate Google Voice "app." Below is a video tour. Update: There's a down side to this: Cy writes in to let us know that this fancy new version actually breaks functionality for iPod Touch owners--the old web-based version let Touch owners make calls, but this one doesn't. More »
Verizon iPhone Coming In Two Days ... Two Months ... Two Years
Is wishful thinking driving dozens of telecom pundits to conclude that Apple will announce that the iPhone is coming to carriers other than AT&T this Wednesday? Or are they just tired of reporting the same tired iTablet rumors?
Regardless, the internets are in a frenzy about the potential for a non-AT&T version of the iPhone, after a reporter for BusinessWeek ran a quote about the possibility from Tim Horan, a telecommunications analyst at Oppenheimer & Co More »
Regardless, the internets are in a frenzy about the potential for a non-AT&T version of the iPhone, after a reporter for BusinessWeek ran a quote about the possibility from Tim Horan, a telecommunications analyst at Oppenheimer & Co More »
AT&T Randomly Logs You Into Someone Else's Facebook Account
(Photo:Todd Kravos)
A glitch at AT&T is causing some mobile phone used to be randomly shuffled into other people's Facebook accounts. Apparently the carrier has confused which phones should be logged into which accounts. Whoops. More »
AT&T Says I Owe Big Money From A Bill Six Years Ago
(Photo: epicharmus)
Richard says AT&T tracked him down to tell him he had an unpaid bill of $1,671.98, but it doesn't owe the phone company the money because it sold the debt to an outside agency. He fears getting dinged on his credit history for a bill he believes he doesn't owe. More »
AT&T Debuts New Unlimited Plans In Attempt To Irritate Verizon
(Photo:So Cal Metro)
AT&T just put out a press release announcing new unlimited plans for all of their customers, even the ones with, gasp, iPhones. More »
AT&T Announces Proposed Settlement Over ETF Class Action Lawsuit
(Photo: on2wheelz)
Chris wrote in to us this afternoon, "I found this gem in my AT&T wireless inbox [today]. I received no notification it was there, just happened to notice that I had a new message from AT&T online." It's an announcement that AT&T Mobility has arranged a proposed settlement over a class-action lawsuit concerning early termination fees. If it's approved, there'll be a settlement fund created from which AT&T customers "may receive monetary or other benefits." More »
Update: All Four Major Carriers Now Waiving Fees For Haiti SMS Donations
Update 2: Sprint has also announced that it is waiving fees, retroactive to Wednesday. (Thanks to changebumpin!) More »
Reach AT&T Executive Customer Service
(Photo: alanclarkdesign)
Got an impossible issue with AT&T wireless? After trying and failing with the regular customer service, you can try this gal who works in the AT&T Office of the President.
Gina Cain
866-220 8446 ext.1047 More »
Gina Cain
866-220 8446 ext.1047 More »
AT&T Wouldn't Let Me Pay Final Bill, Then Sent Collections After Me
(Photo: epicharmus)
Ryan's life is an Alanis Morissette song: "It's like being told your AT&T account is paid off, and then meeting his beautiful collections agent coming after you for the money you were told you didn't owe." More »
AT&T Drops Tiger Woods
(Photo: Keith Allison)
AT&T ended its sponsorship of Tiger Woods today. As a driving force for the ditch, company sources cited "increased fraudulent activity" inside his pants. [BBC]
AT&T Asks FCC To Deep-Six Landlines
(Photo: Damian613)
AT&T wants out of the landline business and has asked the FCC to consider authorizing an all-internet phone network, GigaOM reports: More »
Target Is Out Of PrePaid AT&T Cards, So How About Some WalkieTalkies?
Reader David spotted this odd suggestion on Christmas Eve at his local Target. Not the most practical idea they've ever had, but then again: Target is crazy. More »
AT&T Says Fraud. Consumerist Says O RLY?
(Photo: Consumers Union)
Update: New York customers are now able to order iPhones via AT&T's Web site. It would appear that the company has once more modified its "promotions and distribution channels." We've requested a statement from AT&T, and will update this post if and when we receive it.
AT&T online customer service reps have apparently changed their tune since we first reported yesterday that they were telling potential iPhone buyers that New York "is not ready for the iPhone." The current line: "Due to increased fraudulent activity, the Apple iPhone may not be available to purchase online in certain ZIP codes." There's just one problem: It seems pretty unlikely. More »
AT&T online customer service reps have apparently changed their tune since we first reported yesterday that they were telling potential iPhone buyers that New York "is not ready for the iPhone." The current line: "Due to increased fraudulent activity, the Apple iPhone may not be available to purchase online in certain ZIP codes." There's just one problem: It seems pretty unlikely. More »
AT&T Took Me Offline For Nearly A Week When I Upgraded Internet Service
(Photo: yoshiffles)
Since you're reading this on Christmas Day, there's a reasonable chance you'd agree that losing internet access for a week is tantamount to going without food or showering. More »
AT&T CSR Recommends I Use Skype Rather Than Rely On Network
(Photo: epicharmus)
While in Brooklyn, Simon suffered dropped calls on his iPhone 3G S and complained to AT&T on its Facebook page. He heard back from customer service with some reasonable yet embarrassing advice. He forwarded us the email: More »
What Happened With Operation Chokehold
So what ended up happening with "Operation Chokehold," the plan last Friday to protest unreliable iPhone coverage by having a bunch of people simultaneously run a bunch of data-intensive apps to bring the AT&T network to its knees? We'll tell ya. More »
SNL Mocks iPhone Reception
Saturday Night Live's Weekend Update this Saturday took a headline about the potential Google phone and turned it into a potshot against the iPhone. And it made the children laugh. More »
