Ryan wanted to buy a tablet, but he’s in the Northeast and couldn’t expect a delivery to show up reliably while his region is getting smacked by a massive Frankenstorm. He took the opportunity to try to buy the tablet he desired in person. Where he lives, the main place to buy electronics is Best Buy, which had the Asus Transformer Infinity in stock. Should be simple enough: go to the store, buy the tablet, then come home and play with the tablet. Right? [More]
Maybe Best Buy Would Compete Better If Their Employees Acknowledged Customers
By October 29, 2012
10 Examples Of Why Companies Should Just Avoid Twitter Altogether
By October 8, 2012
People talk about the risk posed by the immediacy of the Internet. Items can be posted with little thought about consequences, or made public by accident, and no matter how much deleting or editing you might do, the truth — as the kids say — is out there. Nowhere is this danger more evident than the Twittersphere. [More]
10 Secrets To Getting Better Tech Support From Asus
By July 16, 2008
An Asus technician has stepped forward out the shadows to give us the 10 insider tips for getting through and getting better and faster tech support from the computer and computer parts maker. Some things just can’t be fixed though, but it’s at least to know the soul-crushing math they’re using to destroy the customer experience. Considering how bad their tech support is, you’re definitely going to need these tips…
