7 RMAs Later, Asus Still Won't Replace My Tablet

7 RMAs Later, Asus Still Won't Replace My Tablet

Richard just wants a working tablet. He’s sent his Asus Transformer in for repair seven separate times. It’s usually for variations of the same issue, but Asus’s records disagree. Handy, because those different service records mean that as far as Asus is concerned, the tablet hasn’t come in over and over for the same issue, and doesn’t need to be replaced. [More]