receipt checking controversy
After driving all over Chicagoland with his 7 month old son looking for a DirecTV receiver, reader Bobby was called an
asshole for not stopping and showing his receipt to a Best Buy employee. He's a little ticked off, and he CC'd us on his letter to Best Buy. Let's listen in:
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lycos
Lycos, don't you have better things to do, like fade quietly into the night?
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lycos

If people are really sending Mike death threats and showing up at his workplace, please stop. That's no way to go about this and you're going to get yourselves in trouble.
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complaints
This is Mike Jandreau, master and commander of all
customer service at Lycos. When you don't check into your email for 30 days, Lycos deletes 2 years worth of your personal email.
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