When Alex dropped his clothes off at his dry cleaner for washing, he received a ticket for when he returned to pick them up. He didn’t glance at the ticket until after he left the shop, and was surprised to learn that an unknown employee had dubbed him “Asshole, Alex.” Were they commenting on his behavior as a customer, or was it some kind of terrible phonetic mistake? [More]
After driving all over Chicagoland with his 7 month old son looking for a DirecTV receiver, reader Bobby was called an asshole for not stopping and showing his receipt to a Best Buy employee. He’s a little ticked off, and he CC’d us on his letter to Best Buy. Let’s listen in:
Lycos, don’t you have better things to do, like fade quietly into the night?
Lycos Customer Service Manager's Picture Held Hostage Until He Restores Customer's Email And Apologizes
Subject: http://tinyurl.com/2ftcg6 violation of my privacy.
This is Mike Jandreau, master and commander of all customer service at Lycos. When you don’t check into your email for 30 days, Lycos deletes 2 years worth of your personal email.