ask the consumerists

Help, Whirpool Replaced My Leaky Washer With A Brand New Leaky Washer!

Help, Whirpool Replaced My Leaky Washer With A Brand New Leaky Washer!

Ken writes: “In February of 2007, we purchased a Whirlpool Duet Sport Washer, model XWWFW8410SW. The washer worked very well, and we noticed a savings in our water and electric bill. A few months later, we noticed it was leaking water. Fortunately, the washer is in the garage. We called our local appliance dealer, and they sent out a service technician. He “fixed” the leak. A couple of days later, it began leaking again. And it was fixed again. The door was replaced. The lock was replaced. The ring was replaced. Everything was caulked, adjusted, tweaked, etc. Again it leaked.”