Help, My House Has A Nonexistent Warranty!

Help, My House Has A Nonexistent Warranty!

Adam and his wife have a question for the Consumerist hive mind. He says that the purchase of his house one year ago included a home warranty. Or, well, it was supposed to. When something went wrong, they tried to file a claim and learned that the agent who listed the house never mailed in the warranty paperwork.