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Dear Wachovia, My 78ยข Balance Is Not Your Take A Penny Tray

Two readers wrote in with similar complaints: each had left a small overpayment on his credit account, and instead of leaving the balance or issuing a check, the bank zeroed out the balance and pocketed the money. Apparently, banks are now treating small balances like tips. More »

5:51 PM on Mon Mar 31 2008
By Alex Chasick
12,018 views, 54 comments