Many airlines are charging travelers for having overweight bags, but a KNVX investigation found that 90% of the scales were malcalibrated. And when they accompanied an Arizona Department of Weights and Measures inspection of United Airlines scales, they found all but one to have errors.
We got a complaint about six months ago concerning six-foot subs that weren’t six feet long. Subway’s response was to change its advertising – in Arizona at least – but not address the issue that its six-foot subs were about four inches short of the advertised length.
Our favorite part is when the calipers show Subway’s three-foot sub box isn’t even three feet long.
Here at the Consumerist we realize that return fraud is a very serious problem for retailers. Nevertheless, this story puzzles us. Dana bought a thermostat from Home Depot, but it turned out to be incompatible with her heating and cooling system. When she brought it back, the customer service person accused her of bringing in an empty bag and receipt, shoplifting a thermostat and then trying to return the stolen unit. It’s a common scam…. but…
If you live in Arizona and bought ground beef at Safeway, you’ll want to return it for a refund or discard it.
In case you weren’t aware, a skimmer is a tiny device that reads your credit card number and delivers it to the bad guys.
We save an average of $1,400 for consumers. In the past year we’ve saved them more than $100,000. A few weeks ago we saved one consumer $11,000.
Who knew the Department of Weights and Measures was so heroic? For more info, Steve provided a link full of good information for consumers.—MEGHANN MARCO
Workers digging at the site of a future Wal-Mart store in suburban Mesa have unearthed the bones of a prehistoric camel that’s estimated to be about 10,000 years old.
Arizona regulators slapped the popular home-valuation site Zillow with a cease and desist order on doing business in the state, saying the service was providing appraisals without a license.
“According to data supplied by the Children’s Action Alliance, there are now more payday loan facilities in Arizona than there are Starbucks and McDonalds combined,” she says.
Rats! In the Walmart! New York City may have more than its share of rodents, but one pest we don’t have is Walmart…which is why for this rat infestation report we’ll be traveling all the way to sunny Phoenix! From KTAR:
A health inspector said he found mouse droppings at a Valley Wal-Mart on Monday after shoppers reported seeing rodents in a bakery case.
CingularThe new AT&T has shutdown the old AT&T’s TDMA network in Arizona, five weeks ahead of schedule. Reader Kevin sends us his complaint to the Better Business Bureau.
- “I [contacted] Cingular Wireless on February 25, 2007 and was told that the old AT&T TDMA network was shutdown early in Arizona. I was given no notice that my phone would no longer work after February 23, 2007. Quite the contrary, the Cingular text message and website specifically state that service would be ending March 31, 2007. Now I am stuck with a worthless phone and a balance of $93.00 that I can’t use.”
Time Division Multiple Access is an anachronistic communications protocol that Cingular is phasing-out in favor of GSM. Most Cingular customers are unaffected by the shutdown. Subscribers with older phones and certain Free2Go customers may be screwed. Anyone stuck with a TDMA phone in an area without TDMA service can call Cingular (611 and 911 should still work) and request either a GSM phone, or a refund for unused minutes.
US Airways CEO Doug “Dear Jerry: I’m Taking Your Airline” Parker was arrested on suspicion of drunk driving charges after being pulled over for driving 65 mph in a 45 mph zone just hours after pulling his company’s hostile bid to acquire Delta Airlines.
A restaurant chain with a store in Mesa offers to accept Mexican pesos for pizza and receives threats at its Texas headquarters.The state’s largest credit union is bracing for similar fallout as it begins marketing savings accounts to undocumented immigrants.
The lawn wasn’t the only thing this grounds service was doctoring. Reader Al claims Chemlawn billed him for services he never received, even after he canceled his contract and they agreed not to charge him.
Store compliance with state pricing laws fell modestly to 67% this year, a recent Arizona Department of Weights and Measures study found. Here are the worst offenders.
At six feet, five inches, Tom is a big man and when flying, he likes the aisle. Lately, the airlines don’t seem to care.
John Brownlee here. As you can tell from the alcohol-oriented nature of the last two posts, I’m a tad hungover this morning. You know, when I moved to Ireland, got a job and called in sick for the first time, I was surprised to note that my boss instantly assumed that I had “gotten a dirty glass” the night before (no one in Ireland ever gets drunk or hungover: the most that ever happens is that our systems react unfavorably to the dust at the bottom of our twelfth pint of Guinness) and that, furthermore, being drunk was a perfectly acceptable excuse in the Irish business world for calling out sick that day.