Candice and Ryo hit up an Oregon Best Buy on May 2 and dropped more than $5,000 to fill their home with a range, microwave, refrigerator, dishwasher, washing machine and dryer. Now it’s almost July and due to a number of delays the couple still doesn’t have half of their appliances. Even some of the ones they do have are unusable because the delivery guys judged that the boxes were too large to fit through the door so they just left them in the garage. [More]
Remember Bob? He had an extended warranty on his Kenmore dishwasher, and Sears decided that it would much rather send repairman after repairman to fix his defective dishwasher–and reimburse him to pay someone to wash his dishes. Between following Doug Moore, SVP and President of Appliances on Twitter and writing to Consumerist, Bob is getting a new dishwasher. A functioning dishwasher. [More]
Last year the Department of Energy, which co-administers the Energy Star certification program with the EPA, admitted that it allows many companies to certify their goods themselves. That was somewhat worrying, but nothing like what happened earlier this year when government auditors successfully got ludicrously power-hungry designs approved for the Energy Star label. The EPA and Energy Department have responded by announcing a new, stricter certification process. [More]
After the success of appliance rebate programs in other states, Massachusetts is giving the cash for clunkers idea a go. The state will launch its own rebate program on Earth day, April 22, in a bid to get consumers to trade in energy draining appliances for more efficient models. Similar programs in Illinois and Florida were so popular, consumers drained the allotted budgets for the rebates in 11 hours in Illinois and in Florida’s case, about two days. [More]
Bob tells Consumerist that his Kenmore dishwasher has several times due to the same problem–caused, according to one repairman, by a design flaw. It seems that it would be more cost-effective for Sears to replace his dishwasher with one that does not randomly die. Sears does not agree, and requires that an appliance fail four times due to the same problem in the course of a year before it can be replaced. When Bob complained to Sears about his issues, they offered to reimburse him to pay someone to wash his dishes. [More]
What items do you keep around your house, but don’t use very often? A shovel? A laundry drying rack? A food processor? What if you could rent these items out to people in your area, and in turn rent seldom-used items from them for a few dollars? Rentalic.com is trying to make these exchanges happen nationwide. [More]
Braxton came across a great deal while shopping for a new freezer. However, being a good Consumerist, he writes that he went home and researched the product before handing over any money. What he learned was that the freezer had no warranty…a fact that Home Depot conveniently forgot to disclose. [More]
Rosemarie very optimistically ordered a new freezer from Sears’ web site. She writes that she had every reason to believe that she would actually receive a freezer on the day she chose–yesterday, Saturday, January 23rd. The site told her that this particular freezer was in stock and could be delivered on the 23rd. Great! Except the freezer somehow mysteriously went out of stock in the next 24 hours, and Rosemary’s delivery was delayed for three weeks. [More]
Your new washer, dryer, fridge, monitor, or TV set may have an Energy Star label on it, but it turns out that nobody is making sure that means anything, reports the New York Times. Our parent organization Consumer Reports pointed out that this was a problem a year ago.
The main problem with the energy-efficient rebate program the federal government has planned is that it just doesn’t have a catchy enough name, editors’ and bloggers’ efforts notwithstanding. Dollars for Dishwashers? Cash for Kelvinators? Even its official acronym, SEEARP (State Energy Efficient Appliance Rebate Program) isn’t very mellifluous even if you belch it.
It’s good to have an Easy-Bake Oven around for those times when you want to serve a tiny, partially baked cake-like product to your parents or little sister. The last thing you want, though, is another appliance cluttering the counter. Kenmore has solved that problem with a built-in fridge model with light bulbs that stay on even when the door is shut—and explode when you try to unscrew them! Okay, the exploding glass part is maybe not so convenient.
Remember Eric, Fleur, and their epic air conditioner ordeal? When we last spoke to them, they were AC-less, hot, cranky, and reaching out to the Internets for help. Now they have their air conditioners, but only after a stunning show of disorganized solicitousness on the part of Sears.
Consumer Reports noted: