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    • electricity bills

      Energy Star Program Relies On Honor System For Some Products

      Your new washer, dryer, fridge, monitor, or TV set may have an Energy Star label on it, but it turns out that nobody is making sure that means anything, reports the New York Times. Our parent organization Consumer Reports pointed out that this was a problem a year ago. More »

      2:54 PM on Mon Oct 19 2009
      By Chris Walters
      7,614 views, 29 comments

      Most discussed msbask: Is it any wonder I'm so cynical? You simply cannot trust a single company or government entity in this country. more »

    • economic stimulus package

      Energy-Efficient Appliance Rebate Program Still Lacks Catchy Name

      The main problem with the energy-efficient rebate program the federal government has planned is that it just doesn't have a catchy enough name, editors' and bloggers' efforts notwithstanding. Dollars for Dishwashers? Cash for Kelvinators? Even its official acronym, SEEARP (State Energy Efficient Appliance Rebate Program) isn't very mellifluous even if you belch it. More »

      12:42 PM on Fri Oct 16 2009
      By Laura Northrup
      3,557 views, 19 comments

      Most discussed Jon Mason: They should call it the "Greenback" program. As in, go green and get some greenbacks back... more »

    • frustrating

      Best Buy: All The Appliances In Your House Must Break 4 Times Before We Replace Them

      James Lileks bought some fancy-ass Electrolux appliances from Best Buy. Unfortunately. they've turned out to be a bit of a headache. Mr. Lileks thought perhaps since he was a valuable customer who bought fancy-ass items, Best Buy would help him out and swap the problematic dishwasher for a more reliable cheaper brand (turns out that that the washer's control panel is susceptible to moisture, of all things.) He was wrong. They'd rather keep fixing it. Over. And Over. And Over. More »

      2:39 PM on Mon Oct 5 2009
      By Meg Marco
      9,924 views, 82 comments

      Most discussed halcyondays: "Nothing sucks like an Electrolux." more »

    • rebates

      Coming Soon - Cash For Clunkers: Home Appliance Edition

      Now that it's ending, you thought you were done hearing about the Cash for Clunkers program, didn't you? Not yet. Coming soon will be a state-administered, federally-funded program providing rebates to consumers who buy Energy Star appliances. Check out Consumer Reports for a preview. More »

      9:00 PM on Thu Aug 20 2009
      By Laura Northrup
      13,264 views, 103 comments

      Most discussed missdona: Oooh, I have a circa 1988 dishwasher that has to be a bingo! more »

    • melted butter

      Kenmore Fridge Doubles As Easy-Bake Oven, Saves Valuable Space In Kitchen

      It's good to have an Easy-Bake Oven around for those times when you want to serve a tiny, partially baked cake-like product to your parents or little sister. The last thing you want, though, is another appliance cluttering the counter. Kenmore has solved that problem with a built-in fridge model with light bulbs that stay on even when the door is shut—and explode when you try to unscrew them! Okay, the exploding glass part is maybe not so convenient. More »

      1:03 PM on Thu Aug 13 2009
      By Chris Walters
      7,215 views, 77 comments

      Most discussed Mackinstyle: This sounds like a job for LED lighting! more »

    • sears cares

      Sears Finally Delivers Air Conditioner, Follows With Barrage Of Phone Calls

      Remember Eric, Fleur, and their epic air conditioner ordeal? When we last spoke to them, they were AC-less, hot, cranky, and reaching out to the Internets for help. Now they have their air conditioners, but only after a stunning show of disorganized solicitousness on the part of Sears. More »

      3:45 PM on Fri Aug 7 2009
      By Laura Northrup
      9,490 views, 42 comments

      Most discussed feckingmorons: Truly, who cares? These people should have cancelled the order weeks ago and not turned it into a novella. more »

    • air conditioners

      Watch Out For Sweet Appliance Deals Later This Summer

      Sales of major appliances are down 29.2 percent from this time last year, and the most notable decline has been in air conditioners. What has caused it? Growing energy consciousness? Shrinking pocketbooks? Maybe a little of both. More »

      8:00 AM on Mon Jul 27 2009
      By Laura Northrup
      3,952 views, 24 comments

    • fake reviews

      Yet Another Company Learns The Difference Between Amazon Reviews And Ads

      Instead of paying outsiders to give their products fake positive reviews on Amazon product pages like Belkin and other companies, DeLonghi cut out the middleman. Their communications manager, Tara Carpenter, simply went on Amazon and gave a variety of DeLonghi products five-star rave reviews herself. More »

      10:39 PM on Thu Jul 9 2009
      By Laura Northrup
      15,127 views, 85 comments

      Most discussed RedwoodFlyer: I HATE shill reviews with a passion, and refuse to buy any product that has been astroturfed! I also hate more »

    • recession

      Sears: Lose Your Job, Keep Your Purchase, Forget The Debt

      Acknowledging that skittish consumers are still unwilling to buy big-ticket items, Sears tomorrow plans to unveil a bold new guarantee: if you lose your job after charging a purchase worth $399 or more to your Sears card, the retailer will credit 1/12th of the purchase price to your account for each month you are unemployed. If you stay jobless for one year, the debt is entirely forgiven, and the appliance is yours to keep. More »

      5:10 PM on Mon Jun 29 2009
      By Carey Alexander
      11,159 views, 38 comments

      Most discussed chris_d: NEVER TRUST SEARS -- ESPECIALLY WITH CREDIT CARDS. They defrauded my girl big time with the Sears card. more »

    • flowers

      Ask The Consumerists: These Flowers Just Need To Chill

      Billy's wife owns a small flower shop near Austin, Texas. The shop's floral cooler broke down recently. They can't afford a new one, and can't find a used one for sale in the area. A misunderstanding when taking out an insurance policy means that the business's insurance won't cover the cooler malfunction.

      Without a place to keep the flowers fresh and cool in the summer heat, they might as well close down the shop—but who wants to do that? More »

      1:32 PM on Thu Jun 11 2009
      By Laura Northrup
      8,670 views, 81 comments

      Most discussed shepd: Just a little note with the dry ice suggestions: Dry ice is solid CO2. That means if you more »

    • appliances

      Maytag Refers You To Sears Repair, Then Claims Sears Repair Isn't Authorized

      Consumer affairs columnist (and my former colleague) Dan Higgins stumbled upon a well-guarded secret—the real reason the Maytag repairman has nothing to do. It isn't because the appliances are so reliable. No, apparently it's because Maytag dispatches Sears repairmen to make warranty repairs, then refuses to reimburse customers because Sears isn't an authorized repair provider. At least that's what happened to this nice elderly lady. More »

      4:32 PM on Thu Jun 4 2009
      By Laura Northrup
      6,628 views, 43 comments

      Most discussed AlteredBeast: Who should have come out to do the repair? If they aren't authorized, why do they even have Sears' phone more »

    • how to

      Use Your Dishwasher Properly

      Listen parents, we told you all those years that cleaning the dishes before putting them in the dishwasher was silly and duplicative, and now we have the Times telling us we were right! Ha! Pre-rinsing dishes is "actually triple bad" according a "senior dishwasher design engineer," because dishwasher detergent exists to attack food, and when it doesn't find any, it instead attacks your glasses. It also wastes electricity and water. And that's not the only mistake most people make. Inside, the Times' tips for keeping your dishwasher happy... More »

      6:00 PM on Sun May 24 2009
      By Carey Alexander
      27,259 views, 117 comments

      Most discussed Chmeeee: "Use The Right Detergent: Your dishes will come out cleaner if you use powder detergent over liquid or tablet detergent." FYI more »

    • appliances

      LG Refrigerator Causes Flash Floods, Mini-Glaciers

      Jason's refrigerator wouldn't work correctly, no matter how many times it was repaired. Eventually, Best Buy had to intervene. Yes, that Best Buy. More »

      2:00 PM on Mon May 4 2009
      By Laura Northrup
      9,626 views, 64 comments

    • Hollywood Depictions Of Dishwasher Loading VS Reality Consumer Reports compares dishwasher-loading techniques depicted in Rachel Getting Married to their own test results. Aww. [CR] MORE »

      48 comments

    • best buy

      Best Buy Assembles Washer/Dryer Outside, Delivers It To Your Neighbor

      John ordered a washer and a dryer from Best Buy. First, he says Best Buy showed up early for the delivery, so naturally, John wasn't home. Then they assembled the pedestals for the washer and dryer on some gravel in front of his house, damaging them. After that, they left the appliances with his neighbor. More »

      1:41 PM on Tue Jan 20 2009
      By Meg Marco
      19,380 views, 54 comments

      Most discussed Saboth: I'm not sure where to get appliances from nowadays! BB? NO way. Sears? Hell now...CC? Long gone...hmmmm. Maybe amazon... more »

    • repairs

      Woman Barricades Repairman Until He Fixes Her Washer

      A British woman locked a repairman in her washer room and said she wouldn't let him out until he fixed her washer. More »

      9:21 AM on Tue Jan 20 2009
      By Ben Popken
      11,127 views, 43 comments

    • There's a George Foreman fryer now, people. It promises to "knock out" 55% of the fat by spinning your food. "Patented Smart Spin™ Technology lets you spin out the fat for up to 2 minutes with low or high speed setting." You may begin posting your Arrested Development "cornballer" jokes in the comments at this time. [George Foreman] MORE »

      66 comments

    • Freezers

      Americans Stop Buying Appliances... Except For Freezers

      Consumer Reports says that despite an overall downturn in appliance purchases, one category is up 13% from last year. Freezers! More »

      4:44 PM on Mon Oct 27 2008
      By Meg Marco
      7,466 views, 60 comments

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    New York, 6:46 PM
    Sun Nov 15
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