The center pin from her power brick BROKE OFF in the computer. Now, Apple’s infamous for power-cords that fray and break, but this is a totally new failure in my 18 years as a sysadmin. NEVER have I seen the pin of a power adapter break off in its computer.
Hannah bought a refurbished Mac. 9 months later the hard drive died, so Hannah brought her Mac to the Apple Store to have the disk repaired under Apple’s 1 year warranty.
I asked if I can buy a new hard drive, in order to get the old drive back: “No.”
So i was wondering if anyone has run into the same apple care protection plan problem I did. Recently, I’ve been receiving certificates for items I didn’t even purchase, and just today, I received 27 of them in the mail. I called up Apple and they also thought it was pretty interesting. They said they’re going to look into it, so it’s now a matter of waiting.
Either there’s a bug in the Apple, or Michael is buying way too many Apple products in a misguided attempt to buoy AAPL’s stock price. Probably the former.
Reader Keith B. writes:
I ordered an iBook G4 on January 27th, 2005 – since then I’ve shipped it back four times now for various ‘fixes.’ I’m willing to admit that laptops have a higher fail-rate then desktops, which is why I’m willing to look past the first two times I had to go to an Apple store to have it sent out – once for the crashed hard drive and logic board in february, and three days after I got it back to get the logic board replaced again. I think, at least, everytime I got it back it seems they just kept replacing everything.