(Brad Clinesmith)

Want Your iPhone Accessory Sold In An Apple Store? Let Apple Design The Box

The accessories department at Apple retail stores across the country are about to get a bit more matchy-matchy, as the retailer prepares to line its shelves with third-party accessories encased in packaging that looks suspiciously like those used for actual Apple products. [More]

(Scott Akerman)

Report: Apple Could Accept Android Phones As Trade-Ins

If you’re interested in witching to Apple smartphones and want to trade your old device in at an Apple Store, until now, you’ve been out of luck. That might be about to change, since word is out on the street that Apple might deign to accept Android phones as instant trade-ins at their retail stores. [More]

Apple Stores Rake In Money, Get Mall Rent Breaks

Apple Stores Rake In Money, Get Mall Rent Breaks

An article in the Wall Street Journal today forced me to face a difficult truth about myself: I only go to the mall when one of my Apple products breaks or I want to test makeup. I’m not alone in this, apparently, because Apple Stores are replacing department stores as a driver of traffic to malls, and they’ve worked out unique rent arrangements because of that. [More]

How The Apple Store Trains Its Geniuses To Manipulate You

How The Apple Store Trains Its Geniuses To Manipulate You

People consider the Apple Store experience the gold standard–or at least the brushed aluminum standard–of electronics retail. Companies from AT&T to Microsoft have tried to replicate the Apple Store experience, then refused to admit that they were trying to replicate the Apple Store experience. The backbone of the store is the Genius Bar, where Apple fans seek repairs, warranty replacements, and the wise counsel of the local council of Geniuses. What goes into the formation of a Genius? Gizmodo got hold of an Apple Store training workbook, and decided to tell the world. [More]

Law & Order: SVU Star Belzer Denies Attack On Apple
Store Employee

Law & Order: SVU Star Belzer Denies Attack On Apple Store Employee

The story — TV star stands accused of going nuts on a store employee — is something straight out of any one of the numerous Law & Order shows on NBC. But this time it’s real, and the actor in question is Richard Belzer, long-time co-star on Law & Order: Special Victims Unit. [More]

Hey, Is This An Apple Store, Or A Computer School?

Hey, Is This An Apple Store, Or A Computer School?

Mark tells Consumerist that he noticed a disturbing trend while shopping at his local Apple Store this weekend. While using the display models and contemplating a purchase, he and his son were displaced twice to make room for a customer training session. Does the Apple Store still exist to sell computers, Mark wonders, or is it now primarily an educational institution? [More]