Cupid is helping Microsoft whisper sweet apologies to customers who may not receive their Valentine’s Day edition Zune until after February 14. Even though the players are en route, the company has promised full refunds to any scorned Zune buyers.
Microsoft Is Very Sorry You Won't Receive Your Valentine's Day Edition Zune On Time
By February 11, 2008
Northwest Promises To Fix Cancellation Problem
By August 1, 2007
On Tuesday, Steenland outlined the steps being taken to address the cancellation problem, and said he hopes those steps will prevent a recurrence of the cancellation problem in late August.
