NEW YORK, 7:01 AM, SAT JUL 19 | 19 POSTS IN THE LAST 24 HOURS | tips@consumerist.com | RSS
Posts Tagged “

apologizes

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above and beyond

Microsoft Is Very Sorry You Won't Receive Your Valentine's Day Edition Zune On Time

Cupid is helping Microsoft whisper sweet apologies to customers who may not receive their Valentine's Day edition Zune until after February 14. Even though the players are en route, the company has promised full refunds to any scorned Zune buyers. More »

7:29 PM on Sun Feb 10 2008
By Carey
4,697 views, 54 comments

yadda yadda

Northwest Promises To Fix Cancellation Problem

Northwest's CEO has promised to fix their awful cancellation problem, and has apologized to to the thousands of passengers his company has stranded and/or inconvenienced. Northwest blames pilot absenteeism as the reason for the canceled flights.
From USAToday:
On Tuesday, Steenland outlined the steps being taken to address the cancellation problem, and said he hopes those steps will prevent a recurrence of the cancellation problem in late August.
More »

9:08 PM on Tue Jul 31 2007
By Meg Marco
1,169 views, 12 comments