Kim received a solicitation in the mail from Anthem BlueCross BlueShield offering her the opportunity to apply for guaranteed health insurance coverage. This plan offers appealing benefits like no copay for routine screening tests or immunizations. Sounds great! Except it’s not. [More]
Should our health insurers try to nudge us toward the healthiest habits possible, like eating fresh, healthy food and exercising regularly? Or should they just give up, accept Americans’ crappy habits and hope that we do less healthy versions of unhealthy things, like eating giant plates of whole-wheat pasta? Reader Scott wonders whether that’s what his health insurance company, Anthem Blue Cross/Blue Shield, is up to with a package of coupons that they sent recently. [More]
By the time the couple in their 80′s noticed the monthly auto-billing on their bank account, they had overpaid Anthem $5,000 for insurance they thought they had canceled two years ago. That’s money these two living on pension could have been using to fix their crumbling front walkway. It was until they beseeched their local consumer reporter and he took an interest in their story did Anthem retroactively cancel their policy and refund their money. [More]
A WCIA tournament vet faces everyone’s least-favorite newcomer in today’s Elite 8 bloodbath. [More]
In a letter dated March 27, Anthem Blue Cross Blue Shield informed Dona that her father was approved to stay in a cardiac rehab center through March 24. Dona’s mother began planning for her husband’s care shortly before his triple-bypass on March 15. Anthem originally approved the off-site rehab, but changed its mind on March 19, the day before Dona’s father was scheduled to be discharged. With the support of his doctors, he filed an emergency appeal so he could move to rehab the next day. The retroactive approval arrived a week later.