Comcast Skips 3 Appointments, Hangs Up On You 6 Times, Makes You Want To Cry

Comcast Skips 3 Appointments, Hangs Up On You 6 Times, Makes You Want To Cry

Reader Stephanie wants to cry because of Comcast:

I HATE dealing with tech support. This time, I bit the bullet because my internet connection wasn’t working.

Customers Holding ATA Vouchers Are Sad, Angry

Customers Holding ATA Vouchers Are Sad, Angry

Reader Jake writes in to share the story of how he came to be the proud owner of a now-worthless ATA voucher:

Comcast Dings Your Credit Report For Moving With Their Precious Cable Modem

Comcast Dings Your Credit Report For Moving With Their Precious Cable Modem

Comcast told reader Marcus that he could just take his cable modem with him when he moved from the Philadelphia suburbs into the city. Then he checked his credit report and found out that he was a cable modem thief.

Dear Sprint: "Die In A Fire"

Dear Sprint: "Die In A Fire"

Sprint. Hilary’s boyfriend wanted one phone. You signed him up for, like, a bazillon and took all of his money, plus an extra $400 from his bank account.

Why Do Ticketmaster Events Sell Out Instantly?

Ticketmaster is suing RMG Technologies for selling lecherous software that instantly sucks up tickets to everyone’s favorite concerts and sporting events. Groups like RMG are the reason tickets sell out just minutes after going on sale, only to mysteriously reappear at outrageously marked up prices on ticket resale sites like StubHub.

"You're Switching My Apartment to Comcast? I'm Moving Out"

"You're Switching My Apartment to Comcast? I'm Moving Out"

Last week the apartment complex I live in near Greenbelt, Maryland, sent a letter stating that starting January 1, 2008, Comcast will be the only Internet service available for residents. That’s reason enough for me to move.

Best Buy Asks You To Wait 21 Days Before Escalating Your Issue

Best Buy Asks You To Wait 21 Days Before Escalating Your Issue

The thought that I’m going to have to endure another seven years of this nightmare while my service plan is still in effect makes me want to shoot myself in the head. The only hope I have is that you’ll screw up and erase the extended warranty I paid for so I have an excuse to throw these worthless appliances into your parking lot and replace them with a set that actually works, from a company that actually cares if their customers are sickened by the thought of ever doing business with them again.

Best Buy’s service plans do seem to have this effect on people, there’s just no denying it. We hope Speedball tries an EECB now that his spleen is good and vented.