Consumerist
american airlines
Posts Tagged “
Anger
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american airlines
mad as hell
After One Error Too Many Man Places "I Hate Bank Of America" Banner On His House
Avi Oslick is obviously a fan of the movie Network: "I'm mad as hell and I'm not going to take it anymore," Avi Oslick told NBC 10 in Philadelphia. Rather than going to his window and yelling, Avi has placed a huge banner on the side of his house telling the world how he feels about Bank of America. More »
anger
Sprints' New Data Card Download Caps Producing Apoplexy In Customers
If Sprint's goal was to appease their increasingly angry and increasingly departing customer base — adding 5GB per month data caps to their "unlimited" laptop data cards was not the best way to do it. People don't like getting stuck with useless hardware. It makes them mad. More »
anger
Comcast Skips 3 Appointments, Hangs Up On You 6 Times, Makes You Want To Cry
Reader Stephanie wants to cry because of Comcast:
I HATE dealing with tech support. This time, I bit the bullet because my internet connection wasn't working.
UPDATE: Stephanie's problem has been fixed.
More »
vouchers
Customers Holding ATA Vouchers Are Sad, Angry
Reader Jake writes in to share the story of how he came to be the proud owner of a now-worthless ATA voucher: More »
anger
Comcast Dings Your Credit Report For Moving With Their Precious Cable Modem
Comcast told reader Marcus that he could just take his cable modem with him when he moved from the Philadelphia suburbs into the city. Then he checked his credit report and found out that he was a cable modem thief. More »
anger
Dear Sprint: "Die In A Fire"
Sprint. Hilary's boyfriend wanted one phone. You signed him up for, like, a bazillon and took all of his money, plus an extra $400 from his bank account. More »
lawsuits
Why Do Ticketmaster Events Sell Out Instantly?
Ticketmaster is suing RMG Technologies for selling lecherous software that instantly sucks up tickets to everyone's favorite concerts and sporting events. Groups like RMG are the reason tickets sell out just minutes after going on sale, only to mysteriously reappear at outrageously marked up prices on ticket resale sites like StubHub. More »
anger
"You're Switching My Apartment to Comcast? I'm Moving Out"
The recent FCC regulations that banned apartment buildings from foisting certain providers on helpless tenants doesn't seem to be helping one PCWorld blogger:Last week the apartment complex I live in near Greenbelt, Maryland, sent a letter stating that starting January 1, 2008, Comcast will be the only Internet service available for residents. That's reason enough for me to move.More »
anger
Best Buy Asks You To Wait 21 Days Before Escalating Your Issue
"Speedball" over at The Denver Egotist is displeased with the service he's getting from Best Buy. For some reason (they want to get him off the phone, maybe?) Besy Buy keeps telling him to wait. Sometimes it's 10 days. Other times its 21 days. Speedball is getting tired of waiting.To date, I have spoken to your main customer service department who could only offer to escalate my problems if I wait 21 days (I guess the first 7 months don't count). I have spoken with your repair department who has told me my issue would be resolved sometime between 4 and 20 days (or 2-3, or 30, depending on who you talk to). I have spoken to your store managers who said they could do nothing to fulfill the agreement they made with me when I purchased your products - they even sent us a polite handwritten note explaining what a mess they'd created, but they could not help me resolve it. I have spoken to your Rewardszone department and they could not help me, in fact they could not help me over and over and over again as I restarted the process with them every 10 days just like I was instructed.Best Buy's service plans do seem to have this effect on people, there's just no denying it. We hope Speedball tries an EECB now that his spleen is good and vented. More »
....
The thought that I'm going to have to endure another seven years of this nightmare while my service plan is still in effect makes me want to shoot myself in the head. The only hope I have is that you'll screw up and erase the extended warranty I paid for so I have an excuse to throw these worthless appliances into your parking lot and replace them with a set that actually works, from a company that actually cares if their customers are sickened by the thought of ever doing business with them again.
Elizabeth Warren receives copious amounts of hate mail after publishing an op-ed in the Boston Globe about a controversial technique used by some mortgage brokers. [Credit Slips]
