Relive Your Fondest Retail Memories With New Graphic Novel

Relive Your Fondest Retail Memories With New Graphic Novel

Have you worked retail? You might be amused by a new book called Hello Do You Work Here?, a collection of illustrated true stories about crazy-making customers. [More]

Great Moments in Customer/Bank Relations

Great Moments in Customer/Bank Relations

And you think you have some nightmarish customer horror stories.