Where Does The Negotiation Start When You Tip?

When you dine out and have to calculate a tip, where do you start your calculations? Everyone has a different method, but in this country most people start their mental calculations at 15% and then increase or decrease from there. Yet we’ve spotted another restaurant encouraging customers to start their calculations at 18%. [More]

Fun with anchoring.

TGI Friday’s Has A Very High Opinion Of Their Waitstaff

Mike has no complaints about his recent visit to TGI Friday’s. Really, he doesn’t. The only thing that prompted him to write to Consumerist was one little blurb at the bottom of his receipt, which provided handy recommended tips. That’s very useful. If the standard gratuity in the United States is supposed to be 15%, though, why does this scale start at 18%? [More]