NEW YORK, 6:48 AM, SAT JUL 19 | 19 POSTS IN THE LAST 24 HOURS | tips@consumerist.com | RSS
Posts Tagged “

Amtrak

trains and planes

Delta Tries To Get On Board Train Craze By Hijacking Google

With all the talk about trains in recent days, reader Zach decided to do some quick Googling to check out some train ticket prices. He typed in "cheap train tickets" and what do you know? Oh, hello Delta! We didn't know you were in the train business now. Let's click on your link on the small hope that maybe there's a train ticket discount or some sort of...nope, same old Delta. Zach's letter, inside... More »

trains

9 Reasons Why Trains Are Better Than Planes

It may take longer to get there, a lot longer, depending on your destination, but Ecogeek has found 9 reasons why traveling on trains is better than traveling on planes. No security delays, more legroom and no baggage handlers to lose your luggage is just the beginning. Check out one of our favorite reasons, inside... More »

shipping

Halve Your Shipping Costs With Amtrak

Express shipping from Amtrak is a cost-efficient way to ship packages between cities, sometimes costing half the price of UPS or FedEx. More »

Encouraging travelers to "Get your Choo-Choo on and Celebrate National Train Day," if you buy a ticket today for travel on Amtrak on May 10th, it's a buy-one-get-one free. [Amtrak]

Amtrak Train Runs Out Of Fuel, Passengers Told To Arrange Alternate Transportation An Amtrak train traveling from San Diego to Santa Barbara ran out of fuel eight miles from its destination. Hartford Courant Editor Jeanne LeBlanc's daughter happened to be on the train, and recounted Amtrak's puzzling response.

transportation

Amtrak Workers May Strike In Early 2008

If you're a frequent Amtrak travel, you might want to plan ahead for a half-week of telecommuting sometime in early February—Kiplinger says Amtrak workers may strike as early as February 1st, in an attempt to bring a conclusion to the negotiations that have been going on for nearly eight years. More »

crime

Corrupt JFK Baggage Handlers Are Uncool

Ladies and Gentlemen, the NY Daily News brings you a photo of the corrupt baggage handlers who were busted for running a drug smuggling ring at JFK airport. More »

trains

Reach Amtrak Executive Customer Service

The corporate email address for Amtrak appears to lastnamefirstletteroffirstname@amtrak.com.

So, just by way of example, president and CEO Alexander Kummant would be kummanta@amtrak.com.

The only phone number we could find was 202-906-3000. You can reach the employee directory by saying "employee," try to pronounce "Alexander Kummant" correctly (or any of the other officers listed here), and then use the tips in How To Interact With Executive Customer Service to escalate your claim.

(Photo: skunks)


Amtrak kicks diabetic man off the train in the middle of the woods. "Amtrak personnel told police dispatchers that Sims was drunk and unruly...The Sims family said Sims is diabetic and was going into shock."

amtrak

Amtrak: No Cheap Rail Pass For You

Reader Dan writes in with a tip about Amtrak's Rail Passes. The only "national" pass available to US and Canadian citizens stipulates that "Your trip must include at least one journey between the U.S. and Canada." and costs $999 peak/$709 off peak for 30 days of Amtrak travel. Sounds like a deal, right? Until you look at the pass available to "international" travelers. More »

shopping

Adult Diapers All The Rage Among Chinese Travellers

On the other hand, maybe the Chinese should be censored.
Alongside food and fire crackers, Chinese are adding a new item to their lunar New Year shopping: Adult diapers. Sales have soared ahead of the holiday as travelers prepare for long trips home aboard trains so crowded that even the toilets are jammed with people, newspapers said Tuesday.
Maybe Google's actually got the right idea here. Do we really want to encourage the free exchange of ideas with a people who would find soiling themselves, then sitting around in their own filth for a twenty hour train ride, preferable to just going in front of someone else? Or, hell, just sticking their ass out the window? Can you imagine being one of the few passengers with pride on that cattle car, packed in the middle of a thousand peasants happily stewing in their own feces? Remind us to link this story next time we complain about Amtrak. God bless America, baby.