Yet Another Uber Passenger With Service Dog Allegedly Left At The Curb

Yet Another Uber Passenger With Service Dog Allegedly Left At The Curb

Divit is a guide dog, who has been trained to keep his owner safe and independent and to have impeccable manners in public. Yet Divit’s owner says that they were left at the curb on their way to a vet appointment, simply because the driver assigned to their ride didn’t want to have a dog in the car. Even a service dog, which in theory is allowed to go anywhere that its owner or trainer does. [More]

(Adam Fagen)

Carnival Must Upgrade Ships, Pay $350K After Disability Violations

Ships operated by the world’s largest cruise provider are about to become more easily accessible for passengers with disabilities, as Carnival Corp. and the Department of Justice reached an agreement to resolve an investigation into complaints that the cruise line failed to adequately provide accommodations for those with disabilities.  [More]

(afagen)

Uber Claims Disability Laws Don’t Apply To Technology Companies

Uber’s massive fleet of cars don’t belong to the company, and its drivers aren’t employees. Does that mean that they aren’t a public service, as other transportation options are, and that they don’t have to follow federal or state laws that require buses and taxis to accommodate everyone. [More]

Judge: Uber Must Face Lawsuit Claiming Discrimination Against Blind Passengers With Service Dogs

Judge: Uber Must Face Lawsuit Claiming Discrimination Against Blind Passengers With Service Dogs

Months after the National Federation of the Blind claimed in a federal civil rights lawsuit that some of Uber’s drivers have discriminated against blind passengers by refusing to pick them up when they had guide dogs — and in one case, allegedly putting a service dog in a car’s trunk — a judge has ruled that the ride-hailing company must defend itself against the suit. [More]

Her friend posted this letter, said to be written by a USPS worker. (Facebook)

USPS Apologizes To Deaf Woman After She Says Worker Refused To Communicate With Her By Writing

The United States Postal Service is apologizing to a deaf woman in Florida after she said workers at her local post office refused to accommodate her by providing service through writing, instead allegedly mocking her and making her feel humiliated. [More]

(Mike Mozart)

Bank Of America To Pay $155K To Settle Claim It Discriminated Against Hearing-Impaired Customer

Financial institutions have a somewhat checkered past when it comes to accommodating consumers with hearing disabilities. There was Citibank’s demand that a hearing-impaired customer call them to clear up a suspicious transaction only to be hung up on repeatedly or there was the Chase rep that didn’t think deaf people could have credit cards. Now this week, Bank of America agreed to settle allegations it denied a loan modification after ignoring a customer’s request that the bank email her rather than force her to talk on the phone. [More]

(Nicolas Eckhart)

Kmart To Pay $102K For Refusing To Hire Dialysis Patient Who Couldn’t Give Urine Sample

Kmart must pay $102,000 to settle a disability discrimination lawsuit filed by the Equal Employment Opportunity Commission (EEOC) on behalf of a Maryland man who says the company reneged on a job offer when he couldn’t provide a urine sample for a drug test because of his kidney disease and dialysis. [More]

(Morton Fox)

Florida Lawmakers Want To Punish People Who Use Fake Service Dogs

While there are many Americans with legitimate needs for service animals, and who are legally allowed to take those animals into restaurants and stores where they would normally be banned, there are some people who exploit the service animal label without any bona fide medical or therapeutic need. Now some Florida legislators are looking to penalize these fakers with fines and possible jail time. [More]

(Kim)

Disabled-Access Lawsuits Against Small Businesses Increasing

Everyone who likes to eat hot dogs should have the right to enter a restaurant and order some hot dogs. Recently, though, a 60-year-old luncheonette in Miami was sued when a man who walks with a cane sued, claiming 30 separate accessibility violations. Was the man even a customer of the hot dog stand? Turns out that doesn’t really matter. [More]

Starbucks Employee Asks Woman With Service Dog To Leave Because There’s “No Proof” He’s A Service Animal

Starbucks Employee Asks Woman With Service Dog To Leave Because There’s “No Proof” He’s A Service Animal

Starbucks is once again making headlines for an employee’s reaction to a customer with a service dog. And once again the coffee shop seems to be in the wrong – and apologizing. [More]

Best Western Turns Away Family With Service Dog, Waits A Week To Fix Problem

Best Western Turns Away Family With Service Dog, Waits A Week To Fix Problem

We’re guessing that no one at Best Western is checking the hotel chain’s Facebook page today, as it’s full up with people angry that the company not only denied a room to a family with a service animal, but then waited a week to try to make good on its mistake. [More]

Man Sues Minnesota McDonald’s For Not Allowing Him To Eat Inside With Service Dog

Man Sues Minnesota McDonald’s For Not Allowing Him To Eat Inside With Service Dog

It’s against the law for companies to discriminate or refuse service to people with service animals. But a Minnesota McDonald’s allegedly violated those laws and now faces a federal lawsuit. [More]

Starbucks Employees: Don’t Say “You’re Not Blind!” To A Disabled Veteran With A Service Dog

Starbucks Employees: Don’t Say “You’re Not Blind!” To A Disabled Veteran With A Service Dog

People and dogs have been cooperating for thousands of years now. It’s our thing. In the modern world, it’s generally not okay to take your dog shopping, on a plane, or to Starbucks unless it’s a service dog trained to perform some kind of function other than being a fun pet. Not everyone knows this, which leads to some unfortunate situations…like the experience that a man had at a Houston Starbucks when he and his service dog were questioned at the door. [More]

(WBTV.com)

Family Claims Museum Denied Their Daughter Entry Because Her Wheelchair Would Dirty The Carpets

A Savannah, Ga. maritime museum is busy apologizing after a family visiting from Charlotte claimed their 11-year-old daughter couldn’t come in because her wheelchair would “get the carpets dirty.” Instead, an employee reportedly told the family the girl could use one of museum’s wheelchairs, one that didn’t have the right straps to hold her. [More]

(rob_rob2001)

U.S. Government: You Can’t Kick Someone Out Of Your Restaurant Because They’re Scabby

If someone looks sort of icky, do you have the right to ask them to leave your restaurant? According to the United States Government, the answer is “no, not if they look icky because of a protected disability.” A Golden Corral restaurant in Michigan has learned that lesson the hard way, and throwing out a child with a genetic skin condition will cost them $60,000. [More]

You don't need hands to have fun.

Man Claims In Lawsuit That Six Flags Kicked Him Off Ride Because He Has No Hands

A man born without hands has had quite a full life — he went to college, got married, had kids, rides a bike and plenty of other things people with both hands do. For fun he enjoys riding roller coasters at Six Flags Over Texas, including the Aquaman Splashdown ride, but he says last May he was told to get off the boat because of his lack of hands. [More]

(K9s for Warriors)

Restaurant Says ‘No Pets,’ Tries To Make Iraq Vet And Her Service Dog Leave

Melissa is a war veteran who has post-traumatic stress disorder and is able to function with the help of a service dog trained to help vets like her. She and her husband were recently strongly encouraged to leave a restaurant where they had dined with the dog before. No matter what kinds of documents or federal government websites she showed, the waitress, manager, and owner all insisted that the dog needed to leave…without actually telling the couple to get out of the establishment. [More]

Sorry, Your Seeing-Eye Dog Has To Ride In The Trunk

Sorry, Your Seeing-Eye Dog Has To Ride In The Trunk

Legally, service animals are allowed in any place that their humans are: stores, restaurants, buses, and, yes, taxis. Yet a Colorado taxi driver has been suspended from work and fined by the state after refusing to let a blind woman bring her dog inside his taxi, claiming allergies. He demanded that the dog ride in the trunk. The woman, late for an appointment, acquiesced… then complained, taking her story to the media to publicize service animals’ rights. [More]