(Alan Rappa)

What The Numbers On Your Credit Card Indicate

Over the years, countless people have looked at 16-digit credit card numbers and said things like “Why do they need so many numbers? It’s not like there are 9.999 quadrillion bank accounts out there.” Well, that’s true. But the numbers on your card aren’t just about how many accounts or cardholders exist. They also indicate information about your card issuer, its network and tells processors whether or not the number is valid. [More]

Study: Credit Card Applications Becoming More User Friendly, But Still Lack Valuable Informaton

Study: Credit Card Applications Becoming More User Friendly, But Still Lack Valuable Informaton

Credit card companies love to advertise all the perks of being a cardholder — rewards points, cash back, airline miles, etc. — but card issuers have historically hidden the not-as-good stuff in the fine print of card applications. A new study finds that banks are doing a better job of making things more transparent — but not about everything. [More]

10 Answers To Credit Card Questions We Get Asked All The Time

frankieleon

Credit cards come with a lot of fine print. But the scene isn’t just complicated for cardholders; it’s complicated for the retailers that accept them, too. What needs signing, and what doesn’t? When can a store ask for ID? Are they allowed to charge different prices for cash and credit? [More]

Legal Battle Between American Express & DOJ Could Change Credit Card Purchases As We Know Them

Legal Battle Between American Express & DOJ Could Change Credit Card Purchases As We Know Them

A four-year battle between American Express and the Justice Department comes to a head today in court, and the outcome could bring significant changes to the credit card industry. [More]

Which Credit Cards Have The Most Restrictions On Rewards?

Which Credit Cards Have The Most Restrictions On Rewards?

While many banks have nixed rewards programs for debit cards, credit card issuers still push these extras — things like cash-back, airline miles, and points that can be redeemed for purchases — as a way to attract new customers and retain existing cardholders. But when it comes time to earn or use those rewards, some cards are more friendly than others. [More]

Capital One Is The Most Complained-About Credit Card Company

Capital One Is The Most Complained-About Credit Card Company

Since the Consumer Financial Protection Bureau opened its credit card complaint portal in Sept. 2010, more than 25,000 complaints have been filed with the CFPB. And while the 10 largest credit card issuers account for 93% of all those complaints, one company is responsible for more than 1-in-5 of all complaints filed with the Bureau: Capital One. [More]

American Express To Refund $59.5 Million Over Bad Billing & Deceptive Marketing

American Express To Refund $59.5 Million Over Bad Billing & Deceptive Marketing

About 15 months after getting slapped around by the Consumer Financial Protection Bureau to the tune of $112.5 million for a variety of bad business practices, the CFPB put another huge lump of coal in American Express’s Christmas stocking, spanking the credit card company for nearly $70 million, including $59.5 million in refunds to customers. [More]

Hackers Steal Info About LeBron James, Donald Trump, Lawmakers From Car Service Site

Hackers Steal Info About LeBron James, Donald Trump, Lawmakers From Car Service Site

A company that handles car service and limo reservations for the rich and famous has found itself the victim of a massive hack that exposed information, including some high-limit and no-limit credit card numbers, for 850,000 clients, including some of the world’s wealthiest athletes, business executives, and influential lawmakers. [More]

(bclinesmith)

Supreme Court Deals Another Blow To Consumers, Lets Companies Use Forced Arbitration To Skirt The Law

The Supreme Court has once again ruled that forced arbitration clauses in contracts are enforceable, and that they can be used to preempt class-action lawsuits, even in cases where class-action suits are the only economically feasible way for the plaintiff to make its case. [More]

American Express, Where Carrying A Balance With An 18% APR Is A Perk

American Express, Where Carrying A Balance With An 18% APR Is A Perk


Forget airline miles, cash back, rewards points, or any of that rubbish. American Express wants you to remember that the best way to take full advantage of your card is to carry a balance. [More]

(afagen)

Supreme Court To Decide Whether Companies Can Use Forced Arbitration To Skirt Federal Laws

It’s been nearly two years since the Supreme Court slapped U.S. consumers across the face, ruling in AT&T Mobility v. Concepcion that companies could take away customers’ rights to class-action lawsuits by including a tiny arbitration clause in user agreements. Today, SCOTUS hears another arbitration case that could shift the balance even further in favor of corporations. [More]

(Alan Rappa)

Now You Can Buy Stuff With A Tweet: Amex’s Twitter Sync Turns Hashtags Into Cashtags

Last year American Express launched its “Amex Sync” integration, where customers could link up their credit cards to Twitter and get discounts on certain items by way of special offers sent out on the social network. And now the two companies are turning hashtags into dollar signs with a joint venture that allows users to buy certain items simply by hashtagging tweets. [More]

(frankieleon)

How Do Different Credit & Debit Cards Stack Up In Terms Of Consumer Protection?

We’ve mentioned any number of times how federal laws offer more protection to consumers who make purchases with credit cards because $50 is the most you can be held responsible for a fraudulent purchase, while the sky could be the limit with debit cards. But how do the various networks compare? [More]

(Kevin Dean)

Watch Your Credit Card Statement: Refunds Arriving Soon From AmEx, Capital One, Discover

Getting money back from a credit card issuer doesn’t happen every day, so plenty of Discover, American Express and Capital One customers are in for a treat in the form of refunds hitting their accounts soon. Those three companies were ordered to pay up a total of $435 million to almost six million customers after the Consumer Financial Protection Bureau took action against deceptive credit card practices. [More]

Double-check your contract before you sign.

Neither L.A. Fitness Nor American Express Care That Customer Was Overcharged Hundreds Of Dollars

If you’ve signed enough contracts over the years, you’ve probably signed at least one where it was amended and initialed by the signers. But when one party refuses to acknowledge that those changes were ever made, you can end up getting royally screwed. [More]

Good advice.

American Express Tries To Sneak Forced Arbitration Clause On Users, Gives Until Feb. 15 To Opt Out

It’s the hot new trend in business: Forcing customers into binding arbitration that take away their rights to sue as a group. The latest to latch onto this trend is American Express, which did its best to hide the clause on the final pages of their statements, but which is also giving them until Feb. 15, 2013 to opt out. [More]

(Someone named Meg)

Data Shows Bank Of America Is Also Bad At Dealing With Credit Card Complaints

Earlier this year, the Consumer Financial Protection Bureau launched a complaint portal for people with credit card-related issues. Banks and card companies are not obliged to provide a happy ending to the complainant, but they are obliged to reply in a timely manner. And even with the bar lowered that much, Bank of America still manages to disappoint. [More]

(The.Comedian)

American Express To Pay Out $85 Million To Customers For Variety Of Consumer Violations

American Express is feeling the sting of an $112.5 million spanking from the Consumer Financial Protection Bureau, following an investigation that found that three subsidiaries of the credit card company had violated several consumer rights, from misleading ads to age discrimination to unlawful late fees. [More]