College Student Calls Amex Executive Customer Service, Gets His Limit Reinstated

College Student Calls Amex Executive Customer Service, Gets His Limit Reinstated

Jon, like many American Express customers, had his credit limit slashed without warning recently. What he did next makes us feel all warm and fuzzy about our jobs here, because he found the necessary contact info buried in a post from 2007. Here’s his story, proof that sometimes persistence pays off.