Tiffany tells Consumerist that she thought that returning a pair of $15 sunglasses to an American Eagle store would be a simple transaction. This seems sensible enough. What she didn’t know that her bank issuing her a new credit card was simply too much for the chain’s computers. Bringing in her credit card statement wasn’t enough, and now store employees now insist that she have her bank issue her a personalized letter in order to issue the refund. [More]
Have you noticed that Payless Shoes is starting to sell American Eagle Outfitters merchandise? Well, they’re not. They bought a a footwear brand called American Eagle from another company and (allegedly) redesigned it to look like American Eagle Outfitters’ merchandise.