Sigh.

Teenagers Decide New Cool Thing To Do Is Make Copycat Airline Bomb Threats On Twitter

I don’t envy teenagers — it’s just so hard to keep up with the coolest trends. Like are we still saying “for shizzle?” Are high fives acceptable? But if all your friends started tweeted fake bomb threats to American Airlines just because one Dutch girl did, would you throw yourself off that cliff, too? [More]

Yes, Tweeting “Jokes” To An Airline About “Doing Something Big” Can Get You Arrested

Yes, Tweeting “Jokes” To An Airline About “Doing Something Big” Can Get You Arrested

Although sometimes it can feel like engaging in social media is akin to shouting into a bottomless pit and no one is really listening, you better be sure that if you claim to be part of a terrorist group planning “something” big and tweet that to a major airline, well, someone’s going to hear you. And maybe put you in jail. [More]

It's a little hard to parse that spaghetti-like mess at the lower end of this graph, but it's quite easy to spot Spirit soaring high above the rest of the competition (Source: U.S. PIRG)

Spirit Airlines: The Most Complained-About Carrier In The U.S.

Yes, we’ve repeatedly made fun of delusional Spirit Airlines CEO Ben Baldanza for his claim that his company is the “most consumer-friendly” airline around, especially when it comes in dead-last in traveler opinion surveys and is the only U.S. carrier to make a recent list of the world’s worst airlines. And a new study confirms that Spirit’s passengers are several times more likely to complain than passengers on any other domestic carrier. [More]

American Airlines, US Airways Merger Means New Policies, More Baggage Fees

American Airlines, US Airways Merger Means New Policies, More Baggage Fees

Change is inevitable in a new relationship, and often one partner will give a little more than the other. That appears to be the case with the $17.7 billion American Airlines and US Airways merger. To better align with its new partner, American announced today it’s making more changes; this time to its baggage fees and frequent-flier rule. [More]

Latest Worst Company Voting Results Confirm: People Hate Banks

Latest Worst Company Voting Results Confirm: People Hate Banks

After a brief breather, it was back to pummeling the living heck out each other for the remaining contenders in this year’s Worst Company In America tournament. And even though the nation’s largest airline and biggest fast food chain looked like they might have had what it takes to challenge for the Golden Poo, one has to always remember an ages-old truth: People just plain hate banks. [More]

(KRTK)

American Airlines Baggage Delivery Receipt Calls Couple ‘Deaf And Dumb’

It’s hard to imagine anything that could sour the vacation-high experienced after a beautiful, relaxing trip to Hawaii. Lost luggage? No big deal, we’ll patiently wait for it. But a hurtful, insensitive note attached to said luggage when it returns? That’s grounds to never use the airline again says a deaf Houston couple. [More]

Facebook Gets The Thumbs-Up From Haters, Takes Final Spot In Worst Company Not-So-Sweet 16

Facebook Gets The Thumbs-Up From Haters, Takes Final Spot In Worst Company Not-So-Sweet 16

After more than a week of bloodshed, half of the contenders that dared to dip their toes into the Worst Company wading pool (stocked with laser-equipped piranha and some ill-tempered guppies) have been carried out in Consumerist-branded body bags. The 16 fighters that remain are bruised, but not broken, and one of them will soon be crowned with the coveted Golden Poo. [More]

American Airlines Flight Returns To Gate Because No One Wants To Travel In A Flying Ball Of Fire

American Airlines Flight Returns To Gate Because No One Wants To Travel In A Flying Ball Of Fire

Flight delays are always an inconvenience. But officials at the Dallas-Fort Worth International Airport had a good reason for holding back an early morning American Airlines flight Monday. [More]

Which Airlines Are The Fastest & Slowest At Responding To Customers On Twitter?

Which Airlines Are The Fastest & Slowest At Responding To Customers On Twitter?

Complaining on Twitter can often feel like trying to shout to someone across the street with a noisy parade going down the middle. And that disconnect can often get worse when trying to get the attention of a big company with hundreds or thousands of people vying for attention. Some companies now go to great lengths to make sure that customers get some sort of response within minutes, but is that response of any value? [More]

American And JetBlue End Frequent Flier Pact, Decide To Go Their Separate Ways

American And JetBlue End Frequent Flier Pact, Decide To Go Their Separate Ways

Former BAFFs (best airline friends forever) JetBlue and American Airlines are now moving on from their past frequent flier pact that allowed each other’s customers to buy connecting flights on one ticket. American doesn’t need JetBlue anymore now that it’s going steady with US Airways, giving the airline “greater connectivity” on the East Coast. [More]

American Airlines Discontinues Bereavement Fares Because Who Cares If You Need To Make A Funeral

American Airlines Discontinues Bereavement Fares Because Who Cares If You Need To Make A Funeral

The changes keep coming for American Airlines as it delves deeper into a $17.7 billion merger with US Airways. First, the company announced a confusing name change for its regional service. And now passengers looking for sympathy in the form of discounts for bereavement travel will have to look elsewhere. [More]

All these are worth less than a popular messaging app.

27 Major Companies That Are Worth Less Than WhatsApp

Just how big of a deal is the $19 billion WhatsApp is getting from Facebook in the acquisition announced yesterday? It’s a pretty freaking big deal — especially when you consider that there are a whole lot of major companies –including many that produce physical goods you can reach out and touch — that have been around longer than WhatsApp and are worth a lot less. [More]

FlightAware's Misery Map shows how bad the weather has affected travel in the Southeast. With the storm headed toward the Northeast, expect the map to show a lot more red around D.C. and NYC.

3,250 Flights Canceled Today, Another 4,000 Delayed

As ice and snow once again socks the Southeast and makes its way northward, thousands of flights are being canceled or delayed, leaving travelers around the country stranded and unsure of when they will be able to fly again. [More]

(David Transier)

American Airlines, US Airways Create Incentive Program For Employees To Do Their Jobs

Get ready for even friendlier skies when you fly American Airlines and US Airways. The newly merged airlines are all but bribing their employees with an incentive program aimed to ensure the airline has the best on-time performance, the rate of mishandled baggage and customer satisfaction. [More]

(Adam Fagen)

Classy Name Change Doesn’t Change Cramped Space On American Airlines Regional Service

We’ve all been on one of those small regional jets – the tiny seats, cramped leg room and barely enough overhead space for your roller bag. Nothing will make trips on those small planes better. But American Eagle Airlines Inc. is hoping a name change might class things up a bit. [More]

American Airlines Will Remind Customers Nonstop About All Its New Post-Merger Changes

(zonaphoto/zonaphoto)

Moving in with your significant other means creating new rules and getting rid of excess. The same goes for the $17.7 billion merger between American Airlines and US Airways, only on a much larger scale. But it’s all for the good of the consumer, right? [More]

What's old is new again, or what's new will still be new?

American Airlines Employees Will Vote On The Post-Merger Plane Paintjob

It seems like only 11 months ago that American Airlines debuted a brand-spanking new paintjob — or “livery” as it’s called in the industry — and that’s because well, it was only last January that the company gave its planes a facelift for the first time in 40 years. But a lot has happened since then, namely its merger with US Airways, so things are about to change yet again. [More]

(bclinesmith)

Flight Attendant Suing Jay Leno For On-Air Jokes About Her Close Relationship With A Pet Rat

Remember the American Airlines flight attendant who sued her employers over allegations that people claimed she smuggled her pet rat onboard in her underthings? She’s now claiming in a new lawsuit that the host of the Tonight Show, Jay Leno, and NBC defamed her by falsely accusing her of “engaging in bestiality and sexual misconduct with a rat.” So there’s that. [More]