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american-airlines
american-airlines
U.S. Airways Confirms It's Out To Woo American Airlines
By Chris Morran on January 25, 2012 4:15 PM
14 Comments
Late last week, it was revealed that U.S. Airways was checking out American Airlines' OKcupid profile in the hope the two could go on a nice coffee date and maybe get married and have a bunch of kids and a huge house in the suburbs. At the time U.S. Airways, who got burned a couple years back after getting hot-and-heavy with United, played coy about its intentions. But today the carrier is being more open about its amorous intentions. More »
Report: U.S. Airways Once Again Considering A Merger Marriage, This Time With American
By Chris Morran on January 23, 2012 11:15 AM
11 Comments
It hasn't even been two years since U.S. Airways called off its pre-nuptial pillow talk with United Airlines, opting instead to remain single. And while it hasn't rebounded as quickly as its spurned beau, who ran off with that Continental cad only a few shot months later, a new report says that U.S. Airlines is considering the possibility of a happily ever after ending with American Airlines. More »
(dooley)
Report: Delta, U.S. Airways Among Those With An Eye To Buy American Airlines Parent Company
By Mary Beth Quirk on January 13, 2012 12:00 PM
16 Comments
As American Airlines parent company AMR tries to sort itself out during bankruptcy proceedings, there are already a few vultures circling it. A report says Delta Air Lines and U.S. Airways are considering buying AMR, along with a buyout firm called TPG Capital. More »
(benh57)
Hurray! Consumerist Helps Reader Find Laptop Left On American Airlines Flight
By Mary Beth Quirk on January 10, 2012 11:00 AM
14 Comments
While running the gauntlet of the daily grind, one can get caught up in everything that can go wrong for a consumer, which is why we downright love it when something goes right. And if we can help a tiny bit, that's nice, too. Rachael writes that her friend lost his laptop on a recent flight, and she immediately thought of Consumerist. More »
More U.S. Airlines Jumping On The Surcharge Bandwagon After EU Emissions Law
By Mary Beth Quirk on January 6, 2012 3:00 PM
19 Comments
Travelers taking off or landing in countries in the European Union may notice a bump in airline fares, as U.S. Airways and American Airlines have joined Delta and United Continental in adding a $3 surcharge each way to help offset the cost of a new carbon emissions law. More »
Wegmans Flip-Flops, Brings Back Alec Baldwin Ads
By Chris Morran on January 4, 2012 1:00 PM
36 Comments
Much like — and to some people, more important than — Verizon Wireless' quick flip-flop on its plan to introduce a $2 convenience fee, NY-based grocery chain Wegmans has heard the voices of the people and decided that most of you don't hate Alec Baldwin and want to see him in cute, low-budget ads for the supermarket his mom loves so much. More »
Wegmans Pulls Alec Baldwin Ads Over His Airplane Antics
By Chris Morran on January 4, 2012 12:00 PM
26 Comments
UPDATE: Well look at that... Wegmans has completely changed its mind after realizing that the internet likes Alec Baldwin. More »
Man Body Slams A Sick Fellow Passenger For Daring To Cough On Flight
By Mary Beth Quirk on January 4, 2012 11:00 AM
88 Comments
Crying babies, drooling seat mates and coughing passengers are everyday minor annoyances on planes, but body slamming someone for being sick and having to cough? Not the right reaction, but it was the one a man from Georgia had at the end of a flight last week. More »
American Airlines Warns Customers Of Potential For Scam Emails
By Mary Beth Quirk on January 3, 2012 2:00 PM
11 Comments
American Airlines is warning customers about a potential email phishing scam that could be trying to steal personal information by posing as the airline. The emails are said to have been sent out as recently as November. More »
Turns Out Bankrupt American Airlines Owns A $30 Million London Townhouse
By Mary Beth Quirk on December 15, 2011 12:00 PM
36 Comments
When a company files for bankruptcy, some interesting things can come up in the listing of assets. Like say, a London townhouse that could be worth up to $30 million — which was listed in American Airlines' recent Chapter 11 bankruptcy filing. More »
Lawsuit: Airplane Food Killed American Airlines Passenger
By Chris Morran on December 2, 2011 12:15 PM
45 Comments
The family of a man who died on board a flight to Miami in May has sued American Airlines and the company that provided the in-flight meal, alleging that airplane food is what caused the passenger's death. More »
American Airlines Files For Bankruptcy Protection
By Chris Morran on November 29, 2011 10:57 AM
43 Comments
The third-largest airline in the U.S. has more to worry about than delays and baggage fees. Earlier today, American Airlines announced that it and its parent company are filing for Chapter 11 bankruptcy protection, and that its CEO has stepped down. More »
Jack The Cat Has Died
By Ben Popken on November 7, 2011 10:00 AM
104 Comments
Jack, the cat lost at JFK and then found two months later, has died. More »
Jack The Cat Found After Two Months In JFK Airport
By Laura Northrup on October 26, 2011 8:00 AM
71 Comments
Before the flight to his new home in California, Jack the cat escaped from his travel carrier and disappeared into John F. Kennedy Airport. The airline organized searches and put out food, and animal lovers all over the world helped in any way they could, from performing their own searches of the airport and nearby neighborhoods to getting word out to employees of nearby businesses and other airlines. We're happy to report that Jack has been found. In two months, he apparently never left the airport. More »
2 Months In, Searchers Still Seek Jack The Cat Lost At JFK
By Ben Popken on October 18, 2011 10:00 AM
20 Comments
Two months after a cat named Jack got lost in the American Airlines baggage handling area at JFK, his owners and friends still continue to form search posses to try to look for him. More »
How Cancer, A Tornado, And American Airlines Took Away Our Honeymoon
By Laura Northrup on October 14, 2011 8:00 AM
37 Comments
Roxanne and her husband got married last year, and had to delay their honeymoon until April due to her illness. They spent the night before their rescheduled trip huddled in a hotel bathtub near the airport. It was clear that the universe did not want them to vacation in Cabo San Lucas. An American Airlines rep put their rescheduled tickets on hold, and they had until February 2012 to use them for another trip. Or so they thought. More »
Cat Lost In JFK Airport On August 24 Still Missing, Internet Swarms In To Help
By Laura Northrup on September 22, 2011 10:00 AM
47 Comments
Have you seen Jack the cat? According to his Facebook page, he's been on his own in Queens for more than four weeks now. He allegedly disappeared from his carrier in the baggage area of New York's JFK airport on August 24th, as he, his feline brother, and their human were flying to their new home in California. Employees searched for him. Then Hurricane Irene happened. More »
It Could Now Cost You Over $400 To Check A Bag On Some Flights
By Chris Morran on September 20, 2011 10:30 AM
85 Comments
Fees for checked bags vary wildly, from absolutely nothing to arm-and-a-leg-and-an-ear. And according to a new round-up of fees from the various carriers, you might need to throw another limb in there if you're checking an oversize bag on your international flight. More »
American Airlines Disputes Survey Saying It Had Crappiest Call Wait Times During Irene
By Ben Popken on September 1, 2011 5:00 PM
30 Comments
American Airlines issued a statement disagreeing with a STELLAservice survey that placed its average customer service hold times in last place during Hurricane Irene. During the eight calls placed by the survey team, the average hold time they experienced was 1hr and 32 minutes, while American Airlines say their internal metrics showed an average hold time of 21 minutes. More »
American Airlines Had Crappiest Call Wait Times During Irene
By Ben Popken on August 31, 2011 1:00 PM
26 Comments
The already not known for being similar to Speedy Gonzalez airline phone lines were put to the test during Hurricane Irene when travelers tried to reschedule canceled flights en masse. The call centers were also put to the test by STELLAService, which "mystery shopped" the airlines' customer service lines to see which had the shortest hold times. American Airlines came in dead last, beating out the second-to-last place Delta by almost an hour. More »
