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    • epic fail

      You Can't Bend Your Knee? Here, We're Bumping You To Coach

      What does it take for an airline to retain customers these days? Here's a tip: given the graying of America, try not treating elderly people with medical emergencies like crap. Livejournal user urzepatriz details how American Airlines added insult to his or her grandfather's injury. Literally. By bumping him to coach on a cross-country flight after an injury sustained during the trip required major surgery and left him unable to bend his knee. More »

      7:07 PM on Thu Jun 18 2009
      By Laura Northrup
      0 views, 103 comments

      Most discussed henwy: It reads like LJ alright. At least the OP used capitalization and punctuation, though the latter was a bit daffy. more »

    • travel

      Big Airlines Cramming Even More Seats Into Coach

      If you're looking for the most legroom, look to the low fare carriers because the big airlines are cramming more and more seats into coach, says the WSJ. More »

      11:59 AM on Fri Jun 5 2009
      By Meg Marco
      0 views, 191 comments

    • drunks on a plane

      Drunk American Airlines Pilot Arrested Before Transatlantic Flight

      London police arrested an American Airlines pilot twenty minutes before he was scheduled to fly 204 passengers from London to Chicago. 57-year-old Captain Joseph Crites was four-times over the legal alcohol limit and reeking of booze when he tried to enter his Boeing 777's cockpit. More »

      4:00 PM on Sat May 23 2009
      By Carey
      0 views, 91 comments

      Most discussed KingPsyz here for...: *mental note, never fly American Airlines* more »

    • bag fee

      Airlines: Thanks For The Extra Billion Dollars In Bag Fees

      When airlines said that baggage fees were successful, they weren't kidding. Collectively, they pocketed an extra $1.1 billion in luggage fees in 2008. American and US Airways led the pack — collecting $278 million and $187.1 million in bag fees respectively. More »

      12:25 PM on Tue May 12 2009
      By Meg Marco
      0 views, 114 comments

    • crime

      Newly Bought Clothes Mysteriously Escape Your Luggage And Return Themselves

      Ah yes, the Philadelphia Airport. You'll never find a more wretched hive of scum and villainy. A baggage handler has been charged with two counts of theft after a woman noticed that $550 worth of clothes (with the price tags still on) had mysteriously wandered out of her luggage. More »

      1:19 PM on Fri Apr 3 2009
      By Meg Marco
      0 views, 104 comments

      Most discussed h3llc4t: We're going on vacation on Monday, and I was still tenatively clinging to the idea of actually checking a bag more »

    • airlines

      Man Sues American Airlines For Revoking Lifetime Pass

      A man who paid nearly $400,000 in the late 80s for two lifetime passes from American Airlines is now suing the company, claiming they illegally revoked the passes after a supposed rule violation. The passes allowed him and a companion to travel anywhere they wanted in first class for the rest of his life, but AA canceled them after claiming he made "'speculative reservations' for companions." More »

      12:34 PM on Wed Mar 11 2009
      By Chris Walters
      0 views, 93 comments

      Most discussed Its The Beer Talking: I feel absolutely awful for this man who apparently could afford to spend $400,000 on a lifetime airline pass. Excuse me, more »

    • complaints

      74-Year Old's American Airlines Ordeal

      Nobody told 74-year-old Mrs. Reynolds her American Airlines flight was canceled until she was on-board the wrong one. Her tale of sprinting, being stranded, and customer service failure, inside... More »

      7:43 PM on Tue Feb 24 2009
      By Ben Popken
      0 views, 57 comments

    • airlines

      Great, Airplanes Are Cleaner. Do You Care?

      No longer distracted by high oil prices, airlines now claim that they're starting to focus on customer service. Two of them, American and United, think that their biggest issue is dirty planes. Wouldn't it be great if that were true? More »

      1:10 PM on Sat Jan 31 2009
      By Carey
      0 views, 50 comments

    • funny

      American Airlines Charges Fees To Non-Passengers

      In an attempt to improve margins during tough times, American Airlines will now charge fees to non-passengers, The Onion reports. (Thanks to ubermex!) (Photo: joyosity)

      9:42 AM on Mon Dec 1 2008
      By Ben Popken
      0 views, 29 comments

    • phone numbers

      Secret Phone Numbers And Email Addresses To Reach Executives At 101+ Companies

      Inside, email addresses, phone numbers, and addresses for over 100 different companies to inject your customer service complaints into their corporate executive offices, and get it well on the way to success. More »

      9:43 AM on Fri Nov 7 2008
      By Ben Popken
      0 views, 18 comments

      Most discussed caholla: Awww....I had one of those little telephones when I was a kid. When you'd pull it with the string it more »

    • flying porn

      The WiFi Porn Party Is Over At American Airlines

      American Airlines has changed its mind about its liberal anti-porn-filtering policy and will, indeed, attempt to stop that guy in a trench coat from downloading naughty content. More »

      1:16 PM on Wed Oct 15 2008
      By Meg Marco
      0 views, 83 comments

    • flight attendants

      What It's Like To Be A Flight Attendant

      A travel reporter for the New York Times spent two days working as a flight attendant on American Airlines, flying between Dallas and New York City and shadowing the real flight attendants as they dealt with drunk passengers, supply shortages, and travelers who are already fed up and tense before they even board the plane.

      “Who would have thought, after 30 years, that we’d be a flying 7-Eleven,” Becky Gilbert, a three-decade veteran of the industry told me during a break in our training session in Fort Worth.
      More »

      1:45 PM on Thu Sep 25 2008
      By Chris Walters
      0 views, 73 comments

      Most discussed dopplerd: The thing that I don't get is the weight limit due to the runway. What were they flying in more »

    • american airlines

      American Airlines Says Some Customers Are More Equal Than Others

      It's true, you're all going to the same place, but American Airlines has decided to debut new dedicated lanes available only to the "elite" members of the AAdvantage program, full-fare coach customers, AAirpass holders and passengers in business and first class. The lanes will direct these desirable individuals swiftly through the airport from check-in to boarding — including security. More »

      7:59 PM on Tue Sep 23 2008
      By Meg Marco
      0 views, 40 comments

      Most discussed tedyc03: While American can do what they like with their boarding procedures and check-in lines, how does setting up "special" lines more »

    • american airlines

      Lawsuits: American Airlines Loses Wife's Corpse For 4 Days

      It's one thing if American Airlines loses your baggage, but what about your wife's body? What do you do then? One Brooklyn man was faced with this grim dilemma when he arranged to have his wife's body flown to their home in Ecuador after she passed away from pelvic cancer. American Airlines lost the body, and it went unrefrigerated for 4 days, according to the New York Post. More »

      9:38 AM on Tue Sep 9 2008
      By Meg Marco
      0 views, 73 comments

      Most discussed IfThenElvis: Much will depend on the arrangements that the funeral home made. Much paper work is required to ship a dead more »

    • orbitz

      Update: Orbitz Sent Reader To Collections For Ticket They Never Sold Him

      Here's some updates on the post about reader Josh, whom Orbitz wanted to make pay for a ticket they never sold him and he never used. Turns out that between when he sent his original letter to us in February and when we posted it, Orbitz sent him to collections. But now that his story got on here and Digg, Orbitz's ass-covering machine has been activated... More »

      12:19 PM on Wed Sep 3 2008
      By Ben Popken
      0 views, 17 comments

      Most discussed EyeHeartPie: Hmmm...the reply button has seemed to have disappeared. The gray bar with the reply button is no longer there. Also, Orbitz is more »

    • orbitz

      Orbitz: Pay For Ticket We Never Sold You Or Else

      UPDATE: Orbitz Sent Reader To Collections For Ticket They Never Sold Him More »
    • tsa

      TSA Employee Grounds 9 American Airlines Planes By Attempting To Break Into Them

      A TSA employee used sensitive avionics equipment as a ladder while attempting to break into 9 American Airlines planes to test how well they were secured. The TSA agent was able to break into 7 of the planes, raising questions about the security of the aircraft, but also managed to ground the aircraft — causing at least 40 flights to be delayed at O'Hare. More »

      12:21 PM on Thu Aug 21 2008
      By Meg Marco
      0 views, 92 comments

      Latest by mrearly2: Thanks for making me late, TSA-Gestapo! more »

    • American Airlines has launched broadband internet service on nonstop flights from New York to San Francisco, New York to Los Angeles and New York to Miami for a fee of $12.95 [Bizjournals] MORE »

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    • 1-18 of 148 for "American Airlines"

    New York, 2:53 AM
    Mon Jul 6
    6 posts in the last 24 hours

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