American Refunds Canceled Plane Ticket, Keeps $15 Checked Baggage Fee

American Refunds Canceled Plane Ticket, Keeps $15 Checked Baggage Fee

American refunded Josh’s airfare after canceling his flight to New York, but not his $15 checked baggage fee. Though the fee is listed in their system, American won’t issue a refund unless Josh sends a formal request letter along with his baggage claim receipt to Tulsa, Oklahoma.