american airlines

American Airlines Ex-CEO Bob Crandall Shares His Crazy Cost-Saving Strategy

American Airlines Ex-CEO Bob Crandall Shares His Crazy Cost-Saving Strategy

Former American Airlines CEO Bob Crandall fired a guard dog at a Caribbean outpost to keep costs down. Just look at the self-satisfied gleam in Crandall’s eye. This is no mere cocktail party story, but a defining act of corporate leadership for his grandkids to cherish.