American Airlines Misplaces Your Grandmother, Twice

American Airlines Misplaces Your Grandmother, Twice

Every once in awhile we post a sad story about someone’s 85-year-old grandmother being left at the gate because nobody came to push the wheelchair. This is one of those stories. The difference, however, is that in this case American Airlines left the woman at the gate, apologized, got her a hotel, brought her back, and left her with a Skycap. She missed the second flight too.