Puppy Vs. Airline Personnel: How Misinformation Messed Up Our Vacation Plans

Puppy Vs. Airline Personnel: How Misinformation Messed Up Our Vacation Plans

On its surface, the facts of David’s story are the very definition of a “first world problem.” His family missed part of their tropical vacation because misinformed American Airlines personnel wouldn’t let their puppy on the plane. They incorrectly believed that St. Maartens, their destination, requires incoming animals to be microchipped. It’s true that no one has to vacation with their pet, but sometimes transporting an animal by air internationally is necessary due to a move or a family emergency. And when that happens, hope that you don’t encounter the American Airlines employees who cost David’s family a lot of money by keeping them off their flight. [More]