After the NAACP issued a travel advisory warning non-white travelers that their safety and well-being may be at risk when flying American Airlines, the social justice advocacy group and the airline will be meeting to discuss numerous claims of racial mistreatment. [More]
american airlines
American Airlines CEO Predicts Industry Is Never “Going To Lose Money Again”
By 9.29.17
In words that will most surely never come back to haunt him, American Airlines CEO Doug Parker boldly declared this week that the U.S. airline industry is in such a solid place right now that he doesn’t see how it could ever end up in the red. [More]
American Airlines CEO Says It Will Totally Match Discount Carriers’ Fares, Won’t Say How
By 9.20.17
With discount airlines expanding and competing on more of their routes, how can legacy carriers stay competitive? Their latest bid to stay ahead of discount airlines is to lower fares, including the controversial Basic Economy fares, and price-matching competitors. [More]
Here’s Which Airlines Are Capping Fares, Adding Flights For Travelers Fleeing Hurricane Maria
By 9.19.17
Hurricane Maria continues to gain momentum as it churns through the Caribbean, strengthening to a Category 5 storm after making landfall on the island of Dominica on Monday. Forecasters and safety officials are advising everyone in Puerto Rico and the Virgin Islands to get to safety, and so some airlines are capping fares for travelers trying to get out of the storm’s path. [More]
American Airlines Flight Cancelled Due To Stowaway Scorpion
By 9.11.17
An American Airlines flight out of Sacramento was canceled over the weekend because of a stowaway that made both passengers and crew members uncomfortable. That stowaway? A scorpion. [More]
Airlines Capping Fares For Travelers Evacuating Florida Ahead Of Hurricane Irma
By 9.7.17
After many travelers complained that prices for flights out of Florida ahead of Hurricane Irma were suddenly skyrocketing, several airlines are now capping fares and, in some cases, opening up more seats to meet demand. [More]
Airfare Prices Out Of Florida Skyrocketing Ahead Of Hurricane Irma
By 9.6.17
As Hurricane Irma barrels toward Florida, many people are rushing to get out of the state before it hits. But as that demand increases, travelers are complaining that ticket prices are skyrocketing. [More]
American Airlines’ “First-Class” Lobster Roll Doesn’t Even Get The “Roll” Part Right
By 8.10.17
‘Tis the season for lobster rolls, those often-pricey sandwiches stuffed with tasty lobster meat straight from the sea. Or, in the case of American Airlines, two pieces of bread with an orangey-white substance holding them together.
[More]
Extreme Turbulence On American Airlines Flight Sends 10 To Hospital
By 8.7.17
Like the roads we drive on everyday, some days the skies can be a little bit bumpy. But a recent American Airlines flight experienced more than a few hiccups over the weekend, hitting such extreme turbulence that 10 people were hospitalized. [More]
American Airlines Strands Reporter At Airport For 24 Hours, Forcing Her To Subsist On Soft Pretzels & Licorice
By 8.3.17
In what sounds like a terrible idea for a Chopped spinoff, a reporter says she’s had to subsist on a diet consisting solely of snack food after various American Airlines delays trapped her at the airport for more than 24 hours. [More]
Qatar Airways Giving Up On Plan To Buy Large Chunk Of American Airlines
By 8.2.17
A few weeks after Qatar Airways let it be known that it was interested in purchasing about a 10% share in American Airlines, the carrier has decided to give up its pursuit. [More]
American Airlines To Notify Customers If Bags Are Delayed
By 7.27.17
For the better part of a year, airlines have experimented with different programs aimed at easing travelers’ frustrations when it comes to their checked luggage; from Alaska’s electronic baggage tags to Delta’s checked bag map. Now, its American Airlines turn, as the carrier launched an app update allowing passengers to receive notification when their bags are delayed. [More]
Frontier, American & Delta Fined $850,000 For Involuntary Bumping, Damaged Bag Violations, Delayed Refunds
By 7.24.17
Frontier Airlines, American Airlines, and Delta Air Lines must pay hundreds of thousands of dollars in fines after the Department of Transportation found the carriers violated consumer protection rules related to refunds, disability assistance, and other issues. [More]
American Airlines: No, Passenger’s Farts Didn’t Make Entire Plane Sick
By 7.17.17
It made an irresistable weekend news story: The passengers on an American Airlines flight became sick and had to leave the plane because of the overpowering flatulence of one person on the flight. American now says that isn’t true, but the story made it to news outlets around the world first. [More]
Qatar Airways Wants To Buy 10% Stake In American Airlines
By 6.22.17
While it may be flattering to receive an unexpected romantic overture, such moves are not always greeted with excitement. That could be the case for American Airlines, which revealed that it has received an “unsolicited notice” from Qatar Airways indicating the carrier’s interest in buying a large slice of American. Considering American’s past criticisms of the Gulf airline’s rapid growth, this attention may not be welcome. [More]
American Airlines Dropping Supplier Behind Controversial New Uniforms
By 6.21.17
Nine months after American Airlines flight attendants first started complaining that their new uniforms were giving them hives, headaches, and itchy rashes, and despite airline executives insisting there would not be a recall, the carrier has finally given up and is dropping the uniform supplier that makes the controversial clothing. [More]
American Airlines Passenger Claims Unsecured Beverage Cart Caused Brain Injury
By 6.16.17
An American Airlines passenger says that he suffered “chronic traumatic brain injury” after allegedly being struck in the head by a runaway beverage cart. Making matters worse, claims the traveler, the cabin crew was not prepared to deal with the situation. [More]
Airline Complaints Soar Following United’s Forced Removal Of Passenger
By 6.15.17
The Department of Transportation has released its latest report on consumer air travel complaints, and it looks like a number of high profile incidents — including the United passenger who was dragged from his seat to make room for an airline employee — may have inspired peeved travelers to speak up. [More]
