Travelers don’t necessarily expect to see resort fees, or extra expenses added to their bills for things that other hotels include in the bill, when staying at a hotel. It turns out, however, that this is an increasingly common practice. It lets hotels advertise lower rates and impose fees when guests get there. [More]
amenities
Jack In The Box's Free Wi-Fi Experiment Ended. Did Anyone Notice?
By 2.9.10
Knowzy.com, the website that’s been tracking which Jack in the Box stores were offering free Wi-Fi, reports that the restaurant chain has pulled the plug. The Wi-Fi offer came with the installation of HDTVs that displayed ads in the dining area, but those are gone too: “In mid-2009, the TVs and the Wi-Fi began disappearing. By the time McDonald’s made their free Wi-Fi announcement in December, Jack had completely dismantled his Wi-Fi network.” [More]
Hotwire Partially Refunds Cost Of Non-Suite Hotel Room
By 6.5.09
Yesterday we mentioned that you might not want to take the “S” icon—it stands for “suite”—too seriously on a Hotwire hotel room listing, because Jeff did and ended up in a room that was definitely not a suite. When he called Hotwire, they told him that the icons only show what’s offered at the hotel, not what he’s actually getting.
Using Hotwire To Find A Hotel Room? Take Those Little Icons With A Grain Of Salt
By 6.5.09
Update: Hotwire has partially refunded the cost of the room and clarified that if it said it was a suite, it should have been a suite. They’ve removed the “S” icon from the listing.
