Amanda is just thrilled to bits after finding the Doctor Who Dalek pencil topper she had been searching for for 30 years. Even better was the awesome customer service provided by Kulture Shock, the Amazon.com partner that sold her it. [More]
Earlier this year we wrote about Microsoft’s bid to block Apple from trademarking the phrase “app store,” and now comes news that Apple has filed a lawsuit against Amazon.com for using those words. [More]
Reader John is upset because, after someone stole an expensive watch from his Amazon.com shipment, the company refused to help him until he filed a police report. Should he have to do this? [More]
Taking one step closer to becoming the Acme Corporation from the Road Runner cartoons, Amazon.com announced today that it plans to purchase the company that owns both diapers.com and soap.com for $500 million. Because, why not? [More]
It seems like only yesterday Amazon.com was a cute little online baby, shipping out books from a garage and saying the darndest things, and now it’s a 15-year-old teenager that sometimes sasses back and gets sent to its room. Time takes a look back at the online retail giant as it turned 15 on Friday, and the history of shopping the interwebs. [More]
What do you do when you’re unhappy with a transaction and the merchant wants to make things right, but you think their terms are unreasonable? That’s what Raymond wants to know. He tells us that Aldo is willing to price match after sending him a marked down item that he paid full price for online, but thinks they want him to go too far to prove it.
Amazon’s new PayPhrase service has its advantages and disadvantages, but one curious feature is that the system generates sample phrases for you. Usually these are pretty innocuous and uplifting—”Laura’s Amazing Effort” and the like. But not for Gil. The PayPhrase system took the opportunity to comment on his private parts, and generated the phrase “Gil’s Splendid Balls” for him.
Valerie got married about a year and a half ago. While planning the wedding, she had a registry on Amazon.com, but no longer had a use for it after the wedding. About a month ago, suddenly, mysteriously, she started receiving Brides Magazine. She received three issues in a span of three weeks. Not planning another wedding anytime soon, she has no need for a subscription, and called to cancel. What followed was a voyage into the mysterious intersection of magazines and third-party subscription vendors, since nobody can tell Valerie where the subscription really originated.
I was never much for writing in books in school, though I did use Post-Its frequently. Which is a precursor to leaving digital notes in a Kindle edition of the book. A Michigan high school student is one of the parties in a class action suit against Amazon because in deleting the unauthorized MobileReference edition of 1984, the company effectively ate his homework.
No, Amazon is not contacting its members and performing regular fraud checks. Jason received this e-mail, which is associated with a rather convincing Amazon phishing site.
Amazon has purchased Zappos for $807 million. Reaction around Consumerist’s (virtual) newsroom: “Oh, no.” Then we started locking up our shoes in case our right to own them is revoked. No, no, we kid. Maybe.
Sure, electronic books are portable and have all sorts of advantages. But Borders has not, to date, broken into my house and stolen back my copy of The Ultimate Hitchhiker’s Guide.
This story is a little old, but was just brought to our attention this weekend. Elsevier, which is sort of the Death Star of academic publishing, was caught offering $25 Amazon gift cards to professors who gave the book five-star reviews on Amazon.
Instead of paying outsiders to give their products fake positive reviews on Amazon product pages like Belkin and other companies, DeLonghi cut out the middleman. Their communications manager, Tara Carpenter, simply went on Amazon and gave a variety of DeLonghi products five-star rave reviews herself.
This morning, Amazon e-mailed all North Carolina residents who are part of its Associates program to notify them that their accounts will be terminated in the next few weeks.