NEW YORK, 6:51 AM, SAT JUL 19 | 19 POSTS IN THE LAST 24 HOURS | tips@consumerist.com | RSS
Posts Tagged “

Amazon

sales

Morning Deals

Highlights From Dealhack


shopping

Morning Deals

  • Amazon: 80lb Crossbow Pistol - Hunting - $19.99 (Reg. $59.99)
  • Shirt.Woot: Funny/cool movie snack shirt for $10
  • B&H Photo: Drobo DRO4DU10 4-bay, USB2.0 Robotic Storage Array for $350 (down from $500+)
Highlights From Dealhack
  • Performance Bike: Save an Extra 10% off Bikes & Gear with Coupon
  • Mwave: OCZ Mini-Kart Micro-Sized 2GB USB 2.0 Flash Drive Free AR
  • Buy.com: Save $100: Pentax Optio Z10 8MP Digital Camera $140 Shipped
Highlights From Bargainist


fake reviews

Eforcity Bribes User To Remove Negative Amazon Feedback

Sarah bought some car chargers from Eforcity through Amazon, and was disappointed to find that the charger plug doesn't stay in the phone unless you hold it in. She said as much in her Amazon feedback. In response, Eforcity said they would be happy to give her a refund, as long as she deleted her negative feedback. In other words, a bribe for self-censorship. Eforcity's email, inside... More »

stupid shipping gang

Boy, This Tiny Microfiber Cloth From Amazon Sure Is Packaged Efficiently

Yes, folks. It's time for everybody's favorite post: Stupid Shipping Gang! In this episode, Amazon demonstrates how to package a tiny microfiber cloth efficiently. More »

deals

Morning Deals

  • Amazon: 120 bags of chips for $25. Add two different 60 pack units and use coupon code CHIPDSCT
  • Jetblue: 10% Off with coupon code OCTJET2
  • Shirt.Woot: Random tshirts for $6.66
Highlights From Bargainist
  • Office Depot: Envision 19-inch LCD with DVI & SVGA $150 & Free Shipping
  • Geeks.com: Kodak C613 6.2MP Compact Digital Cameras only $56 with Coupon
  • Mwave: Vox 500GB USB 2.0 & eSATA Hard Drive $80

Highlights From Bargainist


phone numbers

Amazon Customer Service Phone Numbers

Slightly buried on Amazon's page and, at one time, not even published on their site, Amazon.com's customer service phone numbers:

Amazon Support: 866-216-1072
Amazon Support for International users: 206-266-2992
Amazon MP3 Support: 888-802-3083

(Photo: Spidra Webster)


Amazon.com seems to be back up. A bit slow, but functional. All in all, the site was down for 3 hours, which is very very long for a gigantic online retailer to be down these days. [Amazon]

breaking

Amazon.com Is Was Down!

Whoa Amazon is down. It just says, "Http/1.1 Service Unavailable." Then I tried again and the front page was there, but when I clicked through, same error message. It looks like it's been this way since at least 1:30 PM, eastern. It was broken for several Consumerist writers who tested it out.

How much money do you think they're losing every second? Well, Cnet says, "Based on last quarter's revenue of $4.13 billion, a full-scale global outage would cost Amazon more than $31,000 per minute on average." However, that won't be happening as the international Amazon sites are still up. An Oct '07 Bloomberg article says US and Canadian sales account for 55% of revenue, so based on that, they're losing roughly $17,050 per minute. The stock market seems to have taken notice; Marketwatch says, "Shares of Amazon were down 2.7% to $82.25 in early afternoon trading."

A post on an online forum for Amazon sellers says, “Engineers are actively engaged in resolving this issue and we will provide an update once the issue is resolved...We appreciate your patience during this time.”" Does anyone have a spare paperclip? Time to hit the reset button.

UPDATE: 4:04 -It's spluttering back from the dead. Pages load very slowly and clicking around may still lead to dead pages.

UPDATE: 4:31 - It's alive! A bit slow, but now once again you can buy everything in the world without leaving your house! Huzzah!

(Thanks to fivecentnickel!)


odd

My Night Stand Came Packed In Spray Foam Insulation

Here's something to break the monotony of your day. Reader Jim sends these pictures of the night stand he ordered from Amazon.com. It came packed not in peanuts, but covered in spray foam insulation. He says it took him half an hour to hack through the sticky stuff to get to the furniture. Weird, yes, but the item did arrive intact... so maybe they're on to something. More »

tragic

Amazon, Newegg Begin Collecting Sales Tax From Residents Of New York


Despite filing a lawsuit to challenge a new law requiring websites that use affiliates based in NY (like Amazon) to collect sales tax from their NY customers, Amazon has registered with the state and is now collecting sales tax. Electronics retailer Newegg also began collecting tax from NY customers. More »

amazon

Get 5% (Or More) Off Anything Anything At Amazon

ProBargainHunter tells us how to snag 5-15% in extra savings on Amazon by tweaking the "Quick Picks" function.

1. Be an Amazon member
2. Log in
3. Locate similar, companion or accessory items to the one you want to buy and click "I own this item." For instance, if you want a Sony PSP, claim ownership of a PSP 2GB Memory Stick
4. Wait a day
5. Go to Today's Deals
6. At bottom it says "(Your Name)'s Quick Picks"
7. The item you really want to buy might show up there with 5-15% discount

The Quick Picks are normally based on your previous purchases. But by using the "I own this item" on related items, you may be able to get a deal on a pricey item. It won't work on everything, we're guessing it works best on things where the accessory can only be used for just one item, the item you want.

Tricking Amazon into an extra 5% off [ProBargainHunter]


shipping problems

Amazon Screws Up Mother's Day Order

When Amazon works, it's a great example of what man and machine can do together to make shopping easier. When it doesn't work, you're stuck with a higher-priced camera from Wal-Mart and a second camera you thought was canceled shipped from Amazon, with a refund taking 3-5 days to go through. More »

frustration

HP Denies Your Warranty, Accuses Amazon Of Selling You A "Fake" Laptop

There's something deeply wrong with HP these days. It seems that instead of just fixing your laptop's overheating issue, they'd rather accuse Amazon.com of selling fake HP laptops and deny your warranty. Reader Floria says that even though she got a letter from Amazon stating that there's no possible way they sold her a fake or refurbished laptop, and then escalated her complaint to a "senior case manager" who approved the repair, HP still hasn't fixed her computer. Is anyone in charge over there? More »

Cameta Camera tried to bribe a customer $75 to take down a negative Amazon review. Hmm, this could be a potentially lucrative new pastime. [Dethroner]

nice

Having Your Credit Card Stolen = Accidentally Free MP3 Downloads From Amazon?

Amazon.com apparently has a glitch whereby if you have 1-click ordering set up to buy MP3 downloads, and you forget that you canceled your credit card because it had been stolen by a random French person, you'll end up with a bunch of "free music." And, if you're an honest person like Jeff Somogyi, when you try to contact Amazon to pay for the music, they'll chuckle at you. More »

complaints

MyGearStore Bribes Customer To Remove Amazon Feedback

"MyGearStore," a seller on Amazon, tried to bribe reader Michael into remove less-than-stellar feedback. Michael writes, "There were some problems with the order, and I gave them neutral feedback (which was pretty generous)." They said they would give him a partial refund if he took down his feedback. He complained to Amazon, who didn't reply except with a "thanks for emailing us" and to MyGearStore, who didn't respond. One tool consumers use to evaluate the slew of online retailers out there is by looking through feedback left by other customers. If stores are trying to pay off customers to get rid of negative feedback, one, they're stupid because they're going to get caught. Two, it means you should be suspicious if the feedback for one store, product, or seller is overwhelmingly positive. Critical reading, it's a good ability to have. The original bribe note sent by MyGearStore, inside.. More »

Amazon launched a new "BPA-free" baby supply shop (BPA is a chemical found in some plastic bottles that may cause cancer). The only problem was that not all of the bottles were BPA-free. [Z Recommends]

lawsuits

Amazon Sues Over Law That Forces Them To Collect NY Sales Tax

Amazon has filed a complaint in NY's State Supreme Court challenging a new law that forces the retailer to collect sales tax on shipments to residents of NY state. More »