Amazon Expands Grocery Delivery Service, To Offer $299 ‘Prime Fresh’ Subscriptions

Amazon Expands Grocery Delivery Service, To Offer $299 ‘Prime Fresh’ Subscriptions

After several years of testing grocery delivery service in Seattle, the online retailer has expanded its AmazonFresh program to Los Angeles. Customers in the L.A. area will also be able to try out Amazon’s new “Prime Fresh” plan that offers same-day or overnight service of groceries and other items. [More]

(Amazon.com)

The Heaviest Item On Amazon To Qualify For Free Shipping: A 1,509-Pound Gun Safe

When shipping is always free after an annual fee, who’s to say where Amazon Prime members will stop shopping? Sure, the company is betting that most members will be shipping smaller, everyday items — but what if you wanted to ship something super heavy, say, a 1,509-pound gun safe? Well, that would be free, too, even though it’d probably cost Amazon a tidy sum to ship. [More]

(So Cal Metro)

So I Guess UPS Has Just Stopped Delivering To My House?

Since signing up with UPS My Choice a couple months ago, Consumerist reader Stephanie has seen her UPS service slow down, first delivering 2-day packages on the third day, and for the last few weeks, simply not delivering at all. [More]

Netflix CEO Calls Amazon Prime Videos A “Confusing Mess”

Netflix CEO Calls Amazon Prime Videos A “Confusing Mess”

In the time since Amazon launched its streaming video service — which includes a library of free movies and TV shows for members of Amazon Prime — it has grown to become a competitor for Netflix, especially after that company angered many customers by doubling the subscription rate for customers who wanted to keep receiving DVDs by mail. But Netflix CEO Reed Hastings says he’s not worried about Amazon, and in fact, he’s not quite sure what they’re offering consumers. [More]

Good Morning! It’s OnTrac With Your Amazon Package Wakeup Call

Good Morning! It’s OnTrac With Your Amazon Package Wakeup Call

It’s 8 A.M. Consumerist Standard Time. Time to get up! Don’t worry if you’re still feeling groggy, though. If you live in an area where OnTrac delivers Amazon packages, put some pants on. It’s entirely possible that your local delivery person could be at your door any minute now. At least that’s what happened to Richard. Today, that’s not much of a problem: you might even be on your way to work by then. The problem is that OnTrac stopped by and pounded on his doorbell on Saturday morning, rousing him and his neighbors. [More]

Delivery Guy Thinks This A Wise Place To Hide My Amazon Package

Delivery Guy Thinks This A Wise Place To Hide My Amazon Package

Imagine you are delivering a package to someone’s house and you want to leave it in a place where it won’t get stolen or damaged. We don’t know what ideas you might be coming up with, but we’re hoping this isn’t one of them. [More]

Do Amazon And Netflix Inflate Their Streaming Libraries?

Do Amazon And Netflix Inflate Their Streaming Libraries?

When you read that Amazon offers 17,000 “movies and TV programs” in its streaming library, and that Netflix has 60,000, what do you assume that figure means? Sure, a movie’s a movie, but what constitutes a TV program? Using Amazon’s math, a “program” is a single episode of a series, meaning that the entire run of “24” counts as 192 programs. Is this a reasonable way to count videos, or is it misleading? Fast Company’s stance is clear: they think that both companies are using this trick to inflate their total program count and make their services look more impressive than they are. [More]

Amazon Instant Video Hitches A Ride On PS3 To Hit More TVs

Amazon Instant Video Hitches A Ride On PS3 To Hit More TVs

Access to Amazon Instant Video’s streaming library has been a nice perk to signing up for Amazon Prime. But the service was never particularly useful to many customers who like to sit back on their couch and watch stuff on TV rather than stare at a computer screen. Now Amazon has cut a deal with the PS3 that draws it closer to competitors Netflix and Hulu Plus, which both stream on the Wii and Xbox 360 in addition to Sony’s console. [More]

No Last-Minute Diaper Orders For You, Amazon Mom Members

No Last-Minute Diaper Orders For You, Amazon Mom Members

Many of our readers with kids are fans of Amazon Mom, a program that provides some Amazon Prime free-shipping benefits and an additional 15% savings on subscriptions to products that babies consume a lot of, like diapers and wipes. That’s all ending next week, and you have to subscribe to Prime to continue with the program. Is that worth it? That’s up to you and your family, and depends on how much you spend at Amazon every year. Reader Krystal was surprised when she visited Amazon to get in one last diaper order before the program changes…and saw that the site wouldn’t let her. [More]

Ensenda Still Not Doing So Well With The 'Send' Part

Ensenda Still Not Doing So Well With The 'Send' Part

Chad just signed up for Amazon Prime, and the only choice for shipping in his area was regional delivery service Ensenda. He happened to be home when the package was expected, and received a text message notification that his package had been delivered. Perhaps it had, but not to Chad’s house. [More]

Vizio Takes Advertising Broken Amazon Streaming Very Seriously

Vizio Takes Advertising Broken Amazon Streaming Very Seriously

Perhaps it was naive of Josh to assume that his Vizio Blu-Ray player came with free Amazon.com video streaming. It’s listed as a feature of the player, Amazon is one of Vizio’s “Internet apps,” and the Amazon logo is featured on the product box and on Vizio’s site for the product. All that doesn’t mean that Amazon streaming actually works, though. [More]

Amazon Student: When A Paying Customer Isn't A Paying Customer

Amazon Student: When A Paying Customer Isn't A Paying Customer

When is a discount not a discount? When the product discount customers get isn’t the same thing that customers who pay full price get. See, people finishing up their free year of Amazon Prime as students can sign up for a half-price Prime account for next year. Except they’re not entitled to all of the perks that paying Prime customers get, like sharing free shipping between all members of a household and their different Amazon accounts. [More]

Who Ate My Amazon Account?

Who Ate My Amazon Account?

Some nefarious, unauthorized person “may have” accessed Joseph’s Amazon account. If you’re thinking, “So what? it’s just an e-commerce account,” note that he not only owns a Kindle and many annotated books for it, but has also now lost his purchase history and his wish list. Sure, Amazon has offered him a gift card to re-purchase the books he lost, but he’s not really keen to trust the company again. [More]

50% Off Amazon Prime Renewals For Students

50% Off Amazon Prime Renewals For Students

Students who signed up last year for a free year of Amazon Prime are getting close to their expiration date. So, Amazon is offering them a renewal for $39, 50% off the regular price of $79. [More]

Ensenda Not Entirely Sure Where The Mailroom Might Be

Ensenda Not Entirely Sure Where The Mailroom Might Be

Rob is an Amazon Prime customer who lives near Chicago. He likes Prime, but isn’t thrilled with his last three shipments that came through a lesser-known delivery company, Ensenda. The comments on a previous post about Ensenda’s inability to actually deliver things indicate that he’s not alone. But his packages are: abandoned and alone, lost somewhere in the system. Or dumped on the first flat service the delivery person could find. This is not the quality of service that anyone should expect from a company paid to provide overnight shipping. [More]

Amazon To Battle Netflix, Offer Unlimited Streaming To Prime Members

Amazon To Battle Netflix, Offer Unlimited Streaming To Prime Members

Nearly six months after the initial reports that it was working on a subscription video streaming service, Amazon announced today that it was joining the group of companies trying to unseat Netflix as the king of video streaming services by offering a “new benefit” to Amazon Prime members — unlimited video streaming from a library of 5,000 titles. [More]

Amazon Prime Customers Don't Like Ensenda, Either

Amazon Prime Customers Don't Like Ensenda, Either

We’ve previously shared letters from readers who aren’t thrilled with OnTrac, a regional shipping company that Amazon uses for some shipments for Amazon Prime, their all-you-can-buy unlimited free delivery option. Now we’re hearing rumblings of problems with another smaller delivery company, Ensenda. [More]

Get Amazon Prime Free For 1 Year With .Edu Address

Get Amazon Prime Free For 1 Year With .Edu Address

Amazon is giving students a free year of Amazon Prime, which gives you free two-day shipping and some other nice bonuses. [More]