(Alan Rappa)

Amazon Clears Up Dates For New Prime Pricing

As we reported this morning, the annual subscription rate for Amazon Prime is going up from $79 a year to $99 a year. However, there was some confusion over exactly when that change was going to take place. [More]

Amazon Jacks Up Rate On Prime Memberships To $99/Year

Amazon Jacks Up Rate On Prime Memberships To $99/Year

Amazon said in January that it was considering increasing the annual subscription rate on its Amazon Prime program — which includes free two-day shipping on many purchases and access to the site’s library of streaming videos — by twenty to forty dollars. This morning, the e-tailer began notifying customers that it is indeed jacking up that rate from $79/year to $99/year. [More]

Is Amazon Prime Price Hike In UK A Sign Of Things To Come?

Is Amazon Prime Price Hike In UK A Sign Of Things To Come?

Last month, Amazon revealed that after nearly a decade of charging $79/year for its Amazon Prime service, it was mulling over the possibility of adding anywhere from $20 to $40 to that amount. Now comes news out of Europe that the online giant is increasing Prime rates for customers in the U.K. and Germany. [More]

Newegg “Premier” Offers Expedited Shipping For $50/Year

Newegg “Premier” Offers Expedited Shipping For $50/Year

While Newegg has long been a go-to online retailer for a large number of electronics shoppers, for some consumers the site was lacking the expedited shipping and other perks offered by the Amazon Prime service. This week, Newegg finally dipped its toes into the premium subscription service pool with Newegg Premier. [More]

Amazon May Raise Price On Prime By $20 To $40

Amazon May Raise Price On Prime By $20 To $40

For years, Amazon has been charging an annual fee of $79 for Amazon Prime membership, which includes free two-day shipping on many items and access to a library of streaming movies and TV shows at no extra cost. For people who take advantage of both aspects of the service, it’s a pretty good deal at under $7/month, but is that all about to change? [More]

Is This 2,550-LB Wide-Belt Sander Now The Heaviest Thing That Ships For Free On Amazon?

Is This 2,550-LB Wide-Belt Sander Now The Heaviest Thing That Ships For Free On Amazon?

UPDATE: No, it appears the sander has already been beaten by a few other contenders. Let’s just say lathes are really, really heavy.

[More]

Complain About Late Deliveries To Get Free Amazon Prime

Complain About Late Deliveries To Get Free Amazon Prime

Amazon Prime customers may feel frustrated that they pay the $79/year fee only to find that their packages are still subject to the same delays as everyone else. But Prime members who carefully monitor their purchases can score free extensions on the service if a package is not delivered on time. And even if you’re not a Prime member, you can still get a discount if a guaranteed delivery date is not met. [More]

(guynamedjames)

That’s Not Santa At The Door On Christmas Day: It’s FedEx

There were probably a lot of printed-out photos standing in for gifts under Christmas trees across the country. A combination of huge last-minute demand, retailers’ promises of Christmas delivery, and bad weather meant that many gifts that were supposed to arrive on the last business day before Christmas didn’t. Lots of people were disappointed. Joseph was one of them. Then…there was a modern miracle. [More]

(Zach Egolf)

Amazon Going After Costco, Sam’s Club With ‘Pantry’ Bulk-Buying Service

For years, Amazon has been selling certain household goods, like toilet paper, cleaning supplies, and cereal, that are the bread-and-butter for warehouse clubs like Costco and Sam’s Club, but the online retailer has had trouble competing because of the shipping costs. That may change next year with the reported launch of something called Pantry. [More]

No Binge-Watching Amazon’s New Original Shows

No Binge-Watching Amazon’s New Original Shows

Many a Netflix subscriber has lost a weekend to binges of the streaming service’s original shows like House of Cards, Orange Is The New Black, and the fourth season of Arrested Development, and Amazon Prime users have certainly done this with many of the TV shows available included in its streaming library. But for some reason, Amazon won’t be feeding this binge impulse when it launches its first slate of original programming later this month. [More]

Ontrac Takes My Amazon Package On Weeklong Vacation, Delivers It Alongside Replacement

Ontrac Takes My Amazon Package On Weeklong Vacation, Delivers It Alongside Replacement

We hear wonderful things about Amazon Prime…except from readers who live in parts of the country served by smaller shipping carriers like Ontrac and Ensenda. Reader Z. recently reported a package missing, and Amazon sent a replacement. Ontrac brought both the original package and the replacement on the same day…a week after that original shipment was supposed to arrive. [More]

Amazon Expands Grocery Delivery Service, To Offer $299 ‘Prime Fresh’ Subscriptions

Amazon Expands Grocery Delivery Service, To Offer $299 ‘Prime Fresh’ Subscriptions

After several years of testing grocery delivery service in Seattle, the online retailer has expanded its AmazonFresh program to Los Angeles. Customers in the L.A. area will also be able to try out Amazon’s new “Prime Fresh” plan that offers same-day or overnight service of groceries and other items. [More]

(Amazon.com)

The Heaviest Item On Amazon To Qualify For Free Shipping: A 1,509-Pound Gun Safe

When shipping is always free after an annual fee, who’s to say where Amazon Prime members will stop shopping? Sure, the company is betting that most members will be shipping smaller, everyday items — but what if you wanted to ship something super heavy, say, a 1,509-pound gun safe? Well, that would be free, too, even though it’d probably cost Amazon a tidy sum to ship. [More]

(So Cal Metro)

So I Guess UPS Has Just Stopped Delivering To My House?

Since signing up with UPS My Choice a couple months ago, Consumerist reader Stephanie has seen her UPS service slow down, first delivering 2-day packages on the third day, and for the last few weeks, simply not delivering at all. [More]

Netflix CEO Calls Amazon Prime Videos A “Confusing Mess”

Netflix CEO Calls Amazon Prime Videos A “Confusing Mess”

In the time since Amazon launched its streaming video service — which includes a library of free movies and TV shows for members of Amazon Prime — it has grown to become a competitor for Netflix, especially after that company angered many customers by doubling the subscription rate for customers who wanted to keep receiving DVDs by mail. But Netflix CEO Reed Hastings says he’s not worried about Amazon, and in fact, he’s not quite sure what they’re offering consumers. [More]

Good Morning! It's OnTrac With Your Amazon Package Wakeup Call

Good Morning! It's OnTrac With Your Amazon Package Wakeup Call

It’s 8 A.M. Consumerist Standard Time. Time to get up! Don’t worry if you’re still feeling groggy, though. If you live in an area where OnTrac delivers Amazon packages, put some pants on. it’s entirely possible that your local delivery person could be at your door any minute now. At least that’s what happened to Richard. Today, that’s not much of a problem: you might even be on your way to work by then. The problem is that OnTrac stopped by and pounded on his doorbell on Saturday morning, rousing him and his neighbors. [More]

Delivery Guy Thinks This A Wise Place To Hide My Amazon Package

Delivery Guy Thinks This A Wise Place To Hide My Amazon Package

Imagine you are delivering a package to someone’s house and you want to leave it in a place where it won’t get stolen or damaged. We don’t know what ideas you might be coming up with, but we’re hoping this isn’t one of them. [More]

Do Amazon And Netflix Inflate Their Streaming Libraries?

Do Amazon And Netflix Inflate Their Streaming Libraries?

When you read that Amazon offers 17,000 “movies and TV programs” in its streaming library, and that Netflix has 60,000, what do you assume that figure means? Sure, a movie’s a movie, but what constitutes a TV program? Using Amazon’s math, a “program” is a single episode of a series, meaning that the entire run of “24″ counts as 192 programs. Is this a reasonable way to count videos, or is it misleading? Fast Company’s stance is clear: they think that both companies are using this trick to inflate their total program count and make their services look more impressive than they are. [More]