Ontrac Delivery Staff Unsure How To Operate Intercoms, Actually Deliver Packages

Ontrac Delivery Staff Unsure How To Operate Intercoms, Actually Deliver Packages

Dick tells Consumerist that his recent Amazon order was more of a comedy of errors than the simple business transaction that it should have been. It wasn’t Amazon’s fault. Their delivery company Ontrac somehow managed to not deliver his package, then send it back to Amazon, then deliver both the replacement item that Amazon sent and the original package to Dick within an hour of each other. Something is terribly wrong here. [More]