I Was Blacklisted By UPS For A $30 DVD That Was Never Delivered

I Was Blacklisted By UPS For A $30 DVD That Was Never Delivered

Reader John is an Amazon Prime member who can’t get anything sent to his house via UPS without a signature after he filed a claim over a $30 DVD that never showed up. He really likes his UPS driver, but the guy says that because of the “blacklist” he’s powerless to leave packages when John isn’t home. Period. Does anyone know how to get off of a UPS blacklist?