The Consumer Financial Protection Bureau heard a lot from consumers in 2013. The agency received the most complaints in its history, including those from three new areas – payday loans, money transfers and debt collections. But it appears that fewer complaints were sent to offending companies for review and response. [More]
always be complaining
Lawmakers Call On FCC To Make Complaint Database Accessible To Public
By 3.26.14
Every year, the FCC receives hundreds of thousands of complaints from consumers, but those gripes are rarely made public. That’s why a pair of Senators are urging the Commission to follow the lead of other federal agencies that offer public, searchable databases of complaints. [More]
Alec Baldwin Backtracks After Mistakenly Ripping TSA Over Pat-Down Of Baby Daughter
By 1.29.14
No one likes getting a pat-down at the airport (okay, maybe some of you do), but if you’re going to publicly vent about the horrors of airport security online, you should probably remember what country you’re in so that your fury is directed to the right agency. [More]
