In the last year or so, the U.S. Dept of Transportation has instituted a number of new rules — like requiring airlines to include all known taxes and fees in its advertised prices — aimed at adding more transparency to airfares. Some carriers, especially discount airlines that love to advertise a bottom-dollar price with oodles of fine print hiding the fact that it’s not such a good price, have challenged these changes. But today, a U.S. appeals court sided with federal regulators (and common sense). [More]
Allegiant Air Fined $100K For Running Afoul Of DOT's New Airline Rules
By February 15, 2012
It’s been less than a month since the Department of Transportation’s new rules requiring airlines to advertise full fares and other guidelines protecting consumers went into effect, and already Allegiant Air is in deep trouble, to the tune of $100,000, for violating those mandates. [More]
Hotel Books Guest Too Young To Check In: Now What?
By October 20, 2011
Alex booked a flight/hotel package on the Allegiant Air that included a stay at the Paris Las Vegas Hotel. The problem? He’s only 19, and you have to be 21 or older to check in there. So just call and cancel the reservation, right? It’s not that simple, because he’s afraid that the flight reservation will be canceled too if he nixes the hotel part of the package. [More]
Family Kicked Off Flight For Misbehaving Kids, No Refund
By November 13, 2009
An Arizona mom says she was flying to Billings, Montana for her birthday — but never got off the ground because the airline kicked her — and her unruly kids off the flight. They were told they could take another flight — if they paid for it. The airline says it’s their policy not to offer refunds.
