Dell Promises Fix For Defective Alienware Laptop, Now Won't Help Me

Dell Promises Fix For Defective Alienware Laptop, Now Won't Help Me

David’s Alienware laptop has a defective hinge design, and he’s already had the problematic part fixed twice. While Dell has promised a fix for the defect in the near future, David’s warranty has expired and his computer is close to breaking again. He needs help from Dell that no one is interested in providing. [More]