Alaska Airlines Flight Diverted After Unruly Passenger Allegedly Threatened Crew

Alaska Airlines Flight Diverted After Unruly Passenger Allegedly Threatened Crew

An Alaska Airlines flight headed to Boston from San Diego last night had to make an unscheduled stop midway through the trip, when a drunk passenger allegedly became abusive and threatened the crew, the airline said. [More]

Alaska Airlines Apologizes After “Meet Our Eskimo” Branding Effort Offends

Alaska Airlines Apologizes After “Meet Our Eskimo” Branding Effort Offends

When you’ve gone and repainted your planes with a new logo, we can understand the desire to show it off to everyone. But maybe consider running your new ad slogan by a few people before it goes public.
[More]

Alaska Airlines Joining Premium Ticketing Bandwagon In 2016

Following the lead of other domestic carriers, Alaska Airlines will soon offer passengers a premium economy ticket option. The Premium Class section will debut in late 2016 and provide customers three to four inches of extra legroom, priority boarding and as yet unspecified “additional amenities.” The upgrade will be available to Alaska Airlines elite Mileage Plan members on a complimentary basis at booking or on the day of travel, but it was unclear how much the option will cost for other passengers. [Alaska Airlines]

Lawmaker Questions Airlines, Plane Manufacturers On Cybersecurity Measures

Lawmaker Questions Airlines, Plane Manufacturers On Cybersecurity Measures

Eight months after a government report found that airplanes with WiFi connections may be vulnerable to cyber attacks and seven months after a hacker claimed to have commandeered a United Airlines flight via the plane’s in-flight entertainment system, one lawmaker wants to know just what airlines are doing to protect their computer systems — and passengers.  [More]

Alaska Airlines Suffers Technical Glitch, Delays Nearly Two Dozen Flights

Alaska Airlines Suffers Technical Glitch, Delays Nearly Two Dozen Flights

UPDATE: Alaska Airlines says the computer issue that delayed about 20 flights late Wednesday and early Thursday has been resolved. All of the carrier’s flights are back to normal and no residual delays are expected.  [More]

Alaska Airlines Makes Emergency Landing After Credit Card Reader Ignites In The Trash

Alaska Airlines Makes Emergency Landing After Credit Card Reader Ignites In The Trash

An Alaska Airlines flight heading from Newark, NJ to Seattle was forced to make an emergency landing on Monday morning, after the plane reported smoke on board. Oddly enough, the incident was reportedly sparked when a credit card reader that had been thrown in the trash somehow ignited. [More]

The new "space bins," featured on the left, can hold two more bags than traditional overhead bins.

New “Space Bins” Increase Aircraft Carry-On Capacity By 48%

Earlier this year, airline groups proposed a plan that would have required airlines to adopt a smaller carry-on bag standard. That idea was eventually scrapped, and that’s probably a good thing considering airlines are now looking to add roomier overhead storage bins through cabin upgrades.   [More]

Even Airline CEOs Aren’t Immune To Carriers Losing Their Bags

Even Airline CEOs Aren’t Immune To Carriers Losing Their Bags

When talking about the airline you run, it probably isn’t the best idea to start out by recounting how said carrier misplaced your bags on your latest flight. Unless, maybe, you’re trying to seem relatable and let consumers know that accidents happen. But even then, it can’t be anything less than embarrassing.  [More]

NASA Creates App Aimed At Shortening Commercial Flights, Saving Fuel

NASA Creates App Aimed At Shortening Commercial Flights, Saving Fuel

There’s an app for just about everything. And that now includes one created by NASA and aimed at helping commercial airlines shorten flight times and conserve fuel. [More]

Airlines Testing New Software To Avoid Extreme Turbulence, Cut Down On Costs And Injuries

Airlines Testing New Software To Avoid Extreme Turbulence, Cut Down On Costs And Injuries

I’ll be the first to admit it, I’m a terrible flyer — the slightest hint of a bumpy patch and I’ve got a death-grip on the arm rest. While pilots do everything they can to avoid hitting any kind of rough air, they’ll be getting a bit more help via new software designed for the sole purpose of allowing them to sidestep turbulence. [More]

All Major U.S. Airlines Offer Free Cancellations Within 24 Hours, Except One

(Paul Thompson)

Even the most prepared traveler occasionally has to change their itinerary for unforeseen circumstances. While dealing with airlines to make a simple change can be both a test of your patience and a drain on your bank account, if you catch the issue soon enough you might save hundreds of dollars in change fees. That’s thanks, in part, to Department of Transportation rules that allow a ticket to be held at the same price for 24 hours before purchase or canceled within 24 hours after purchase — most of the time. [More]

Four Alaska Airlines Crew Members Sue Boeing Over Toxic Fumes That Leaked During 2013 Flight

Four Alaska Airlines Crew Members Sue Boeing Over Toxic Fumes That Leaked During 2013 Flight

We imagine that working as a flight attendant can be a difficult job: serving hundreds of passengers each flight, traipsing from one city to another, and ensuring that the cabin of the aircraft is equipped and prepared for all situations. One thing these crew members shouldn’t have to worry about: working in an environment with toxic fumes. But that’s apparently what happened during an Alaska Airlines flight in 2013, and now four flight attendants are suing Boeing Co. [More]

(David Transier)

Alaska Airlines Flight Forced To Make Emergency Landing After Employee Fell Asleep In Cargo Hold

In the last year, a number of people have attempted – sometimes successfully – to stow away in different areas of airplanes to catch a free ride. On Monday, a ramp agent for Alaska Airlines inadvertently became a stowaway when he fell asleep in the plane’s cargo hold, causing the plane to initiate an emergency landing after just 14 minutes in the air. [More]

(David Transier)

Alaska Airlines Employee Buys Ticket For Stranded Delta Passenger

Generally when people decide to pay it forward, it involves purchasing the coffee for the vehicle behind them in the drive-thru or covering the cost of diapers for the woman ahead of them at the register. For an employee of Alaska Airlines in Seattle it meant taking out her own credit card to buy a new plane ticket for another airline’s stranded passenger. [More]

(zonaphoto)

Alaska Airlines Flight Delayed After Passenger Is Stung By A Scorpion

Now that we’ve all finally gotten over the nightmarish scenario of snakes taking over a plane (well, we’re almost over it) there’s a new terror in the skies to occupy that spot in our fears: An Alaska Airlines passenger was stung by a scorpion aboard a flight to Portland, OR from Los Angeles just before the plane was set to take off. [More]

U.S. Airlines Were Tardy, Bumped More Passengers And Lost A Bunch Of Bags In 2014

(bravoinsd)

There’s bad news, and then there’s the slightly less bad news: In 2014, passengers suffered as airlines were on-time less often, lost bags at a higher rate and bumped more people than the year before. But at least airlines canceled fewer flights, and there were fewer lengthy delays leaving travelers stranded on the tarmac, so there’s that. [More]

(David Transier)

Alaska Airlines Testing Fingerprint Scanning For Members-Only Club Access

Things are getting a bit more personal at Alaska Airlines. Travelers can now enter the airline’s member-only lounge by scanning their fingerprints rather than showing identification. [More]

Which Airlines Have The Most Comfortable Coach Seats?

(frankieleon)

“Oh, goodie! I get to sit in coach for X amount of hours! I can’t wait to stretch out and relax,” said no one ever before flying, because in economy class, luxurious leg room and a sweet ratio of cushion to rump comfort is not what you’re paying for. That being said, some airlines are better at pleasing our behinds than others, according to a new poll released this week. [More]