I mentioned comedian and filmmaker Mark Malkoff in passing in a post about Starbucks last week, not knowing that he would embark on a new project this week. He’s making a career out of bizarre feats of consumer endurance, such as visiting all 171 Manhattan Starbucks outlets in one day, and living in the Paramus, NJ IKEA for a week. Now, as part of a campaign to publicize AirTrain’s new in-flight wi-fi, he’s living on an AirTran plane for 30 days and posting his adventures on the Internet. Yes. That’s an entire month. Most of which will probably be spent on the tarmac in Atlanta.
AirTran removed a Muslim family and their friend from their flight, had them questioned by the FBI, and then refused to re-seat or rebook them after they were cleared by the FBI.
Airline fees are a controversial topic these days, so we look a look at the fees that airlines were charging and picked the top 3 most and least “fee crazy” airlines. Avoiding fees is hard, so why not try to avoid the airlines that charge them instead?
Forget about those dowdy old-school Olympics. What we need is an international competition to see which airline can suck the most, since everyone is getting so good at it. In the category of Random Rudeness, this AirTran agent and her equally hostile supervisor would have a good shot at the gold—especially since they aimed their hostility at a honeymooning couple.
In a letter signed by 12 CEOs, the US air travel industry has called upon you, their customers, to help them lobby congress. What’s the problem that they need help solving? Oil speculation. Read the letter inside.
Thinking of taking a trip but can’t remember which airlines are bankrupt and which ones are part of Delta? We know it can be difficult—that’s why we’ve put together a little cheat sheet to help you get through this time of uncertainty.
Reader Thomas was waiting for his delayed AirTran flight…. and waiting… and waiting. Turns out that AirTrain never made an annoucement that the delayed flight had arrived and it left without Thomas and a few other passengers.
benpopken: Well let’s kick it up a notch. Let’s say that a guy buys a first-class ticket on AirTran, and then when the steward is asking all the first-class passengers what they want to drink before take-off, he asks for a Grey Goose and cran…
AirTran’s email inside.
It certainly looks real, but according to AirTran this voucher may not be valid. Why? Because it doesn’t specifically say you get a flight. Why would AirTran issue vouchers that don’t vouch for anything? We just don’t know.
The new Airline Quality Rating is out and Southwest airlines received the fewest complaints of any airline in 2006. United and US Airways both tied for the highest number of complaints.
A reader IM’d us about getting help with a billing dispute a friend of theirs was having on the phone with CheapoAir.com.
AirTran is defending itself today for removing a screaming toddler and her family from a flight bound for Boston.
AirTran’s got a 48-hour sale going on right now with tickets as low as $19 one way.
Steve reminds us why we love our readers by penning a nice and cogent op-ed on why “the current low fares are going to run one or two of the legacy carriers into liquidation.”
Josh C writes:
Recently, I flew Airtran to get to a family gathering. Normally I like them; their rates are low and upgrades are cheap. But I had two problems that I want to warn your readers about: