Everyone uses their own timing strategies when it comes to buying airfare — too close to the flight and you’re bound to pay out the nose, too many months in advance and you’ll see that same fare drop in price. A new study puts some science on the issue, coming up with the magic number of six weeks before a flight as the best time to buy. [More]
Study: The Best Time To Score Cheap Airfare Is Six Weeks Before The Flight
By January 23, 2012
Business Travelers Much More Likely To Fly Economy Internationally
By December 15, 2011
Business travelers are starting to give up their free mini bottles of booze and plush, wide seats in favor of lower prices, says a new report. The shift is especially evident in those flying in Europe, as the recent economic crisis has more choosing economy tickets over business class. [More]
Couples Sues Airtran For $100,000, Alleging Cockroaches Infested Their Flight
By November 14, 2011
A couple is suing Airtran for $100,000 after they saw cockroaches on their flight, and they say they have to pictures to prove it. [More]
Virgin America Is Pleased With Their New Reservation System
By November 2, 2011
Despite experiencing some of the inevitable hiccups from transferring a legacy system to a new one, Virgin America tells me that they’re overall “pleased” with how the reservation system transition they started on Saturday is going. [More]
Virgin America's Brand New Sabre Reservation System Hits Turbulence
By November 2, 2011
Virgin America has hit some extreme turbulence ever since they switched to a new Sabre Airline Solutions reservation system on Saturday. Travelers are lighting up the inter-boards with complaints that they can’t make or change their reservations, and call centers are swamped, with customers having to wait over four hours on hold. [More]
JetBlue Giving Refunds To Customers Trapped For 7 Hours On Tarmac
By October 31, 2011
JetBlue is giving refunds to the passengers who were stranded on the tarmac in Hartford Connecticut for seven hours. [More]
Travelers Would Actually Pay Attention To Pre-Flight Safety Instructions If They Were More Like This
By October 28, 2011
Airlines should take a cue from this sketch video and incorporate more dance moves into their pre-flight safety instructions if they really want passengers to start paying attention. [More]
Hotel Books Guest Too Young To Check In: Now What?
By October 20, 2011
Alex booked a flight/hotel package on the Allegiant Air that included a stay at the Paris Las Vegas Hotel. The problem? He’s only 19, and you have to be 21 or older to check in there. So just call and cancel the reservation, right? It’s not that simple, because he’s afraid that the flight reservation will be canceled too if he nixes the hotel part of the package. [More]
DOT Investigates Airlines For Not Disclosing Fees On Their Websites
By October 19, 2011
Starting August 23rd, airlines were supposed to start being more upfront on their websites about the fees they charge you. Guess what? They didn’t. [More]
How Cancer, A Tornado, And American Airlines Took Away Our Honeymoon
By October 14, 2011
Roxanne and her husband got married last year, and had to delay their honeymoon until April due to her illness. They spent the night before their rescheduled trip huddled in a hotel bathtub near the airport. It was clear that the universe did not want them to vacation in Cabo San Lucas. An American Airlines rep put their rescheduled tickets on hold, and they had until February 2012 to use them for another trip. Or so they thought. [More]
Flying Relatives Home On United For The Holidays? Better Just Send Them A Check
By October 7, 2011
When Cindy purchased her adult daughter’s plane tickets to visit for the holidays, she didn’t realize that United would rather have her just send her daughter the cash. At least, that’s the only logical explanation for the rule she learned about only after the purchase was complete: the credit card used to buy the tickets must be available at check-in. How is Cindy’s daughter supposed to present her credit card? [More]
Cat Lost In JFK Airport On August 24 Still Missing, Internet Swarms In To Help
By September 22, 2011
Have you seen Jack the cat? According to his Facebook page, he’s been on his own in Queens for more than four weeks now. He allegedly disappeared from his carrier in the baggage area of New York’s JFK airport on August 24th, as he, his feline brother, and their human were flying to their new home in California. Employees searched for him. Then Hurricane Irene happened. [More]
Despite Their Protests, Airlines Are Indeed Liable For Lost Luggage
By September 20, 2011
Many airlines have inserted “checked baggage limitations of liability” into their contracts which try to act like it’s not their fault if jewelry or gadgets somehow go missing during transit from your luggage. They’re bunkum. [More]
How A Travel Hacker Buys An Airplane Ticket
By September 14, 2011
Nomadic Matt is essentially a professional world traveler, having quit his job in 2006 to pursue his love of trekking all around the globe. He shares his tips and the pricematching steps he takes before he books any ticket. [More]
Sorry A Guy Died Next To You, Here's A Coupon
By September 7, 2011
An Australian airline is giving money off coupons to passengers who sat near a man as he died while eating the in-flight meal. [More]
VIP Airline Treatment For Sale
By September 6, 2011
If you’ve ever said, man, I would pay good money to go to the front of this airport security line, your time has come. [More]
American Airlines Disputes Survey Saying It Had Crappiest Call Wait Times During Irene
By September 1, 2011
American Airlines issued a statement disagreeing with a STELLAservice survey that placed its average customer service hold times in last place during Hurricane Irene. During the eight calls placed by the survey team, the average hold time they experienced was 1hr and 32 minutes, while American Airlines say their internal metrics showed an average hold time of 21 minutes. [More]
Science Tells You How To Book So You Avoid Airport Delays And Missed Flights
By September 1, 2011
Harvard and MIT scientists have used statistical modeling techniques and figured out what are the best things you can do to avoid airport delays and missed connections. [More]
