airlines

Landing Gear Not Good Place For Discount Airfare, Dead Man Finds

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A man was found dead inside the landing gear of Delta airplane landing in Tokyo enroute from New York. Doctors speculated that he froze to death and had a shortage of oxygen when the plane reached over 30,000 feet. Sheesh, we know the seats are cramped but this is ridiculous. What happens when you climb into an airplane's fuselage and it takes off? This clip from "1000 Ways To Die" explains: More »

Delta Gives $50 To Apologize For Overcharging By $700

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A young girl, trying to make it to her dying father's bedside. An old airline that can't find your reservation. A $1200 ticket that is now a $2000 ticket. A prefabricated apology for only $50. These, are the Delta chronicles...

United Stewards' "TMI" Session Nets Traveler $250 Coupon

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(Photo: Save vs Death)

Bucky Turco got a $250 credit for his next United Express flight after he complained about the two-hour gab fest between two United stewards he endured on a recent trip from SLC to ORD. In that time he learned from the two women such factoids as: Hispanics, Blacks and Asians shouldn't go blonde, a type of birth control gave one of the stewards' sister menstrual spots, how getting spit on is the ultimate disrespect, right up there with getting a shoe thrown at you like George Bush did, and more. Too much information! More »

Mysterious JetBlue Creature Offers Free Tix To Passengers

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If you wish hard enough on your next JetBlue trip, maybe the airline's People Officer will magically appear and hand out free tickets. That's what happened on David's flight home over the weekend. To be fair, the free ticket giveaway probably happened because JetBlue asked everyone to show up two hours early due to a computer glitch. It's still a much nicer airline story than what passengers usually send us. Also, this People Officer hinted to the OP about the airline's future Wi-Fi plans. More »

10 Of The Strangest Unclaimed Airline Baggage Items Ever Found

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You've probably heard of the Unclaimed Baggage Center in Alabama. It's where all lost suitcases that are never reunited with their owners end up. This makes it both the world's most amazing thrift store and a collection of pretty weird stuff. A recent mental_floss article rounded up ten of the strangest (and most valuable) things they've found. More »

Check Out The Department Of Transportation's New Site For Airline Passengers

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If you've got a complaint about an airline, or you want to find out more about whether your complaint is valid, oh boy is there a treat in store for you! Earlier this month, the DOT launched a redesigned consumer aviation website at airconsumer.dot.gov. The goal of the site is "to make it as easy as possible for consumers to find the information they need to make their air travel experience as smooth and hassle-free as possible." More »

Continental Gate Agent Tells Passenger She Thinks Her Mental Illness Is Fake

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(Photo: PhillipC)

Laura has a pretty good description of what an anxiety attack feels like to her: "First, your chest starts to feel tight, like you are wearing a corset. You can't breathe properly, your heart rate starts to skyrocket, causing a pounding feeling. It's very out-of-body. You can't figure out what's going on. It's like being trapped by your brain into a tight corner." If the skeptical gate agent for Continental had ever experienced this--or had just been given adequate training for dealing with passengers with disabilities--maybe she wouldn't have told Laura her doctor's note looked fake, or asked her to stay put when Laura said she needed to get her meds. More »

JetBlue Responds To Tweet, Goes Looking For Passenger's Sunglasses

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(Photo: Rich Moffitt)

David Friedman, a photographer and blogger of cool ideas, was at JFK airport in New York City earlier today and realized he'd forgotten his sunglasses at the security gate. He mentioned it in a tweet, and to his surprise someont at JetBlue saw it and investigated for him. More »

Passenger And Steward Fight Over Cup Of Ice

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There's dark clouds brewing in the friendly skies and sometimes it's the passengers fault. George Hobica writes, "I was on a plane recently, first class, on American, where the guy sitting next to me shook his glass as the flight attendant was passing by and said "More ice"--the FA said, "What's the magic word" and the guy said, "Oh, you mean I'm supposed to say please? I just want more ice" ... and she said, "You want more ice, it's up in the galley. Go get it yourself."

Can A Large Person Fly Comfortably Anywhere?

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(Photo: WexDub)

Deb has an interesting question. She and her husband openly admit that they're too large to fit in a single seat, so they purchase three seats when they travel by air. The problem, she writes, is that is that even when airline customers are happy to buy more than one seat, they are not actually granted access to multiple seats. Unmovable armrests and other barriers keep passengers of size from actually using the extra seat they have paid for. So, Deb wants to know: what's a fat frequent flier to do? More »

A Chart Of The Myriad Airline Baggage Fees

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(Photo: opacity)

DansDeals put together this massive chart of baggage fees from 21 American and Canadian airlines. More »

American Airlines Raises Checked Bag Fees Effective February 1st

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American Airlines announced today that they're raising checked baggage fees by $5, effective February 1st. Your first bag will now cost $25, and your second one will cost $35. If you want to check a third bag, you will have to buy the airplane (cash or certified checks only), and if you want to check a fourth bag, you will have to endure a phone call from AA's CEO Gerard Arpey, where he will cry at you and say he doesn't know how to run a company and he's scared. He only made $8.9 million in total compensation last year, so cut him some slack. More »

A Priceline Email Address That Humans Sometimes Read

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Priceline hates hates hates giving refunds. But if you need one, or some other aspect of their non-existent customer service fixed, you can email executive.services@priceline.com or OriginatesES@service.priceline.com. You will probably end up going to your bank to get the refund, but at least you know where to shove the cc. This information is also useful in case your 2-year old daughter is in the burn ward and you need to cancel a trip.

JetBlue Gives You $400 In Credits You Didn't Ask For

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(Photo:penner42)

Reader Ryan is happy. He is happy because JetBlue just randomly emailed him to give him $400 in credits he didn't ask for. More »

Flight Delays Jump

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"Whether or not the new security is making us safer, it seems to be making us slower." So says a pretty graph over at GOOD magazine shows the dramatic increase in sluggishness 10 major airports. Percentage of departures canceled or delayed has jumped up from last year. The worst offenders? Forth Worth, Dallas, and Kennedy, at 70%, 55% and 51%, respectively. We eke ever closer to a Soviet Russia model of air travel. Eventually we'll have to bribe the pilots to take off. More »

Delta Hikes Bag Fees: $23 For 1st, $32 for 2nd

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(Photo: MartinRottler)

Delta has increased its checked baggage fees, effective today. Your first bag now costs $23 and your second, $32, up from $15 and $25, respectively. More »

Fight At Delta JFK Among Passengers, Not Directed At Airline?

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(Photo: ernop)

Remember that passenger fight at Delta JFK last week? According to an airport employee who witnessed the fight, it wasn't passengers venting on airport employees. Rather, the travelers (described as "the entire nation of Haiti"), who, yes, had been waiting for their flight to Haiti for four days, started to "brawl" amongst themselves. When a few TSA employees tried to break it up, "they got thrown around." More »

TSA Gets Some Damned Sense, Eases Flight Restrictions

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(Photo: kanegen)

Good news, people who are in the unfortunate position of having to do business with an airline in the near future: the TSA's embarrassingly reactionary new "security rules" have been eased as of this afternoon. Now it is up to the captain whether they're enforced on each flight, reports CBS News. More »

Next Time You Fly, Prepare To Be Patted Down And Computerless

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(Photo: Ana Santos)

Are we not allowed to have electronics with us in the cabin when we fly now? Is it true that we can't get up in the last hour of a flight, and everyone gets patted down now? Most importantly, what about the electronics? More »

United Airlines Calls Up Delayed Traveler, Offers Compensation

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We've brought you plenty of airline horror stories recently, but Marine officer Christopher's experience is positively heartwarming in comparison. After the East coast snowpocalypse canceled his original flight and he was forced to wait on the tarmac for three hours due to a baggage handler shortage, United Airlines contacted him to offer a $250 travel voucher. No EECB needed. More »

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