(via Charlotte Observer)

Pilot Flying As An American Airlines Passenger Caught On Video Texting During Takeoff

Where there are rules, there will inevitably be people who break them. But it’s still surprising when someone who’s tasked with enforcing those rules is instead doing exactly what they usually tell others not to do. That was the case for a man flying on American Airlines recently, who filmed an airline pilot traveling as a passenger on a flight from Charlotte to Tampa texting on his cellphone during takeoff. [More]

United Airlines Passenger Tied To Seat After Becoming Aggressive On Transatlantic Flight

United Airlines Passenger Tied To Seat After Becoming Aggressive On Transatlantic Flight

The long trip across the Atlantic got a bit longer for passengers on a United Airlines flight from Tel Aviv to Newark after one passenger reportedly became aggressive and had to be restrained for much of the 11-hour journey. [More]

Delta Will Give Business Customers Travel Credits If Its On-Time Rate Dips Below Both United & American

Delta Will Give Business Customers Travel Credits If Its On-Time Rate Dips Below Both United & American

In a move that seems meant to reassure business customers while simultaneously patting itself on the back for a job well-done, Delta Air Lines is talking up its current lead over United Airlines and American Airlines in the area of on-time flights by promising to pay travel credits into corporate accounts if it falls behind its rivals. [More]

Federal Advisory Panel Recommends Clearer Disclosure Of Airline, Hotel Resort Fees

Federal Advisory Panel Recommends Clearer Disclosure Of Airline, Hotel Resort Fees

It’s no secret that airlines have increased their fees and shrunk the size of their seats over the years in an attempt to maximize revenue. While those extra costs and seat sizes are generally available through the carrier’s website, a federal panel thinks that information would better serve passengers if it were readily available during the ticket purchasing process. [More]

Southwest Flight Diverted After Fight Breaks Out Between “Disorderly” Group Of Passengers

Southwest Flight Diverted After Fight Breaks Out Between “Disorderly” Group Of Passengers

A Southwest Airlines flight from San Diego heading to Chicago last night had to make an unplanned stop in Amarillo, TX, after police said a fight broke out on board among a group of passengers who were traveling together. [More]

American Airlines Will Honor Super Low “Mistake Fares” That Discounted Flights Up To 90% (UPDATE)

American Airlines Will Honor Super Low “Mistake Fares” That Discounted Flights Up To 90% (UPDATE)

UPDATE: After hearing from some Consumerist readers that American Airlines was canceling those tickets bought on the cheap due to a website error, the airline confirmed that while it it’s still going to honor some “mistake fares,” other folks won’t be so lucky. [More]

Allegiant Airlines Plans To Inspect All Planes After Yet Another Flight Disturbance

Allegiant Airlines Plans To Inspect All Planes After Yet Another Flight Disturbance

Last month, federal regulators announced they had stepped up scrutiny of budget carrier Allegiant Airlines after a string of in-flight disturbances and accusations from a pilot’s union of poor safety standards. Now, after yet another issue, the airline says it plans to inspect its entire fleet. [More]

(jetblueflickr)

Two Passengers Arrested After Pepper Spray, Razor Come Out During Fight On JetBlue Flight

You’ve probably had that feeling: the one where the plane has landed, and it’s only a matter of minutes before you’re standing up, walking down that aisle and finally getting off. But police say that moment got a bit too testy after a JetBlue flight coming from Jamaica landed at John F. Kennedy Airport yesterday morning in New York, when two female passengers got in a brawl. [More]

Airfare Deals Popping Up In Some Cities As Airlines Try To Fill More Seats

Airfare Deals Popping Up In Some Cities As Airlines Try To Fill More Seats

The bad news: No, you’re not going to score a sweet deal on a holiday flight or a weekend trip to a popular vacation destination. But there is good news: if you’re going to certain cities during off-peak travel times like the middle of the week, there could be a ridiculously low airfare out there just for you. [More]

Former Airline Catering Employee Sues American Airlines After Cargo Box Falls On Him

Former Airline Catering Employee Sues American Airlines After Cargo Box Falls On Him

Depending on your job, going to work each day might entail putting yourself in harm’s way. However, most of us probably don’t envision going about our daily tasks and having a nearly 700-pound cargo box fall on us. But that’s exactly what happened to a Houston man, and now he’s suing American Airlines. [More]

Family Sues American Airlines After Father With Alzheimer’s Goes Missing From Airport

Family Sues American Airlines After Father With Alzheimer’s Goes Missing From Airport

It’s not uncommon for an airline to lose a piece of luggage for one reason or another during any particular trip from point A to point B; that’s just the risk we take when we hand over a $25 fee and our belongings. While material items can generally be replaced, people can’t be. So, when American Airlines somehow lost track of a passenger with Alzheimer’s earlier this year, his family was worried, and angry with the airline. Thankfully, the man was eventually found, and now his family is filing a lawsuit accusing the carrier of negligence. [More]

(Juan Rodriguez - PMI/LEPA)

EasyJet Passenger Shot With Stun Gun During Carry-On Bag Dispute Involving His “Man Purse”

There are many arguments one might have about a “man purse,” but most don’t end with police intervention: a traveler defending his right to carry the bag on a recent EasyJet flight found himself on the painful end of a stun gun when he allegedly got abusive and refused to leave the plane. [More]

FAA: Software Upgrade Could Be Behind Technical Glitch That Snarled Hundreds Of Flights Over The Weekend

FAA: Software Upgrade Could Be Behind Technical Glitch That Snarled Hundreds Of Flights Over The Weekend

If you had a terrible time trying to fly somewhere in the U.S. this past weekend, you’re not alone: hundreds of flights were delayed or canceled along the East Coast on Saturday before travel returned to a more normal pace on Sunday. The Federal Aviation Administration says the technical problem at a Virginia air traffic control center that caused the travel issues could be linked to a software upgrade at the facility. [More]

(Themarcogoon49)

New “World’s Longest Flight” Connects Dubai To Panama City In Only 17.5 Hours

Are you someone who likes sitting for a long period of time inside a metal tube with scores of (maybe annoying) strangers while traveling hundreds of miles per hour in the air? If the 17 hour flight from Dallas to Sydney just didn’t do it for you, then there’s a new option that tacks on another 35 minutes. [More]

Flying Uzbekistan Airways? You’ll Have To Get Weighed At The Airport

Flying Uzbekistan Airways? You’ll Have To Get Weighed At The Airport

While Uzbekistan Airways won’t sell travelers different fares based on their weight, the airline has announced that passengers will need to step on the scale with their carry-on bags before flying, citing safety reasons. [More]

Consumers Have Filed 75 Antitrust Lawsuits Against Delta, American, United & Southwest Airlines Since July

Consumers Have Filed 75 Antitrust Lawsuits Against Delta, American, United & Southwest Airlines Since July

Shortly after the Department of Justice announced in early July that it had opened an investigation into alleged collusion between major airlines to keep ticket prices high two groups of passengers filed lawsuits against the major U.S. carriers. Since then, the legal system has been inundated with strikingly similar complaints from travelers. [More]

Airline Screwup Forces Family To Drive Home From Arizona When They Should Be In Caribbean

Airline Screwup Forces Family To Drive Home From Arizona When They Should Be In Caribbean

Starting on October 17, recently merged American Airlines and US Airways will operate all flights as one airline. But until then – as has been the case with previous airline mergers – customers might experience a few hiccups when booking flights. That was certainly the case for a California family who says their vacation was ruined because of issues with the newly married carriers. [More]

Frontier Airlines Claims To Save $1.9M By Eliminating Toll-Free Customer Service Calls

Frontier Airlines Claims To Save $1.9M By Eliminating Toll-Free Customer Service Calls

If you’ve ever run into an issue with your airline of choice, then you probably know one of the preferred ways to reach out to the carrier is through their toll-free customer service phone number. But that’s not the case anymore for Frontier Airlines, which has ditched its 800 number in order to cut costs.  [More]