There Might Be Fewer Available Seats On Your Next Delta Or United Flight

There Might Be Fewer Available Seats On Your Next Delta Or United Flight

At least two major U.S. airlines are looking at the possibility of cutting the number of seats offered on flights later this year; a move that could make it more difficult and more expensive for travelers to get to and fro. [More]

Computer Glitch Grounded All United Airlines Flights Tuesday Morning

Computer Glitch Grounded All United Airlines Flights Tuesday Morning

For the second time in two months technology proved to be a formidable foe for major U.S. airlines; this time grounding all United Airlines flights for a short period on Tuesday.  [More]

(frankieleon)

Warrant: Researcher Claims He Commandeered Flight Through In-Flight Entertainment System

Nearly a month after a government report identified security weaknesses within the airline industry, including the possibility that newer airplanes with interconnected WiFi systems could be hacked, a recently obtained Federal Bureau of Investigation search warrant shows a security researcher claims he briefly took control of an aircraft after hacking into the plane’s in-flight entertainment system. [More]

(paul_houle)

What Are The Best And Worst Airlines For Using Rewards Travel?

So you’ve racked up a bunch of frequent flier miles or loyalty points or whatever your preferred airline calls them, but can you actually use those rewards to book free travel when you want? For some U.S.-based carriers, the answer ranges from “almost definitely” to “good luck.” [More]

Fewer Airlines Does Not Mean Fewer Flight Delays

Fewer Airlines Does Not Mean Fewer Flight Delays

Airlines merge because it makes them more efficient: at least, that’s what they say. Does all of that cost-cutting behind the scenes translate to efficiencies on the runways and in getting planes in the air in a timely fashion? Well…no, not really. Sometimes two airlines merging has meant that they end up with a lower percentage of on-time flights than each of the two airlines originally did together. [More]

(Adam Fagen)

Family Claims They Were Escorted Off United Airlines Flight After Autistic Daughter Deemed Disruptive

A trip home from the most magical place on earth was anything but magical for an Oregon family after they claim their United Airlines flight made an emergency landing and they were escorted from the flight because of their autistic daughter. [More]

(Paul Thompson)

In Which An $8 In-Flight Video Charge Led To A $5M Class Action Lawsuit Against United Airlines

When buckling in for an hours-long flight, travelers might choose to pass the time by reading a book, listening to music or enjoying a few television shows or a movie via the in-flight services connection. While those are all viable options, the latter is typically only available under certain circumstances. But one woman says that wasn’t made clear, and now she’s suing United Airlines for $5 million. [More]

Cancer Patient Says American Airlines Ticket Agent Refused To Provide Her A Wheelchair

Cancer Patient Says American Airlines Ticket Agent Refused To Provide Her A Wheelchair

Just because someone looks healthy on the outside doesn’t necessarily mean they actually are. That’s the lesson a Texas woman hopes to pass on to others after she says a ticket agent with American Airlines declined to provide her with a wheelchair despite the fact she had just receiving cancer treatment. [More]

Judge Throws Out United’s Lawsuit Against “Hidden City” Airfare Site Skiplagged.com

Judge Throws Out United’s Lawsuit Against “Hidden City” Airfare Site Skiplagged.com

Last fall, both United Airlines and Orbitz sued travel-booking startup Skiplagged.com, which helped travelers find so-called “hidden city” tickets where you book a multi-stop itinerary with the intention of not flying all the way to the end. Orbitz settled its part of the case in February, but the United suit continued — until yesterday, when a federal judge dismissed the airline’s complaint, but not because the airline didn’t have a case. [More]

(benh57)

Dozens Of American Airlines Flights Delayed Over Pilot iPad Glitch

Flights get delayed for any number of reasons: bad weather, crew members running late, mechanical problems and trouble with pilots’ iPads. Okay, that last one doesn’t seem routine, but American Airlines says that was exactly the reason why dozens of the airline’s flights were delayed Tuesday night. [More]

(Themarcogoon49)

Upcoming Online Airfare Comparison Changes Raise Privacy, Discrimination Concerns

A group of senators raised concerns Tuesday that a new airfare comparison shopping system currently being developed could lead to unfair discrimination practices based on information the airlines receive from customers. [More]

(David Transier)

Southwest Airlines Sued Over Death Of Passenger

The widow of a California man who died hours after experiencing a medical emergency onboard a Southwest Airlines flight last year filed a lawsuit against the airline claiming the crew members failed to provide adequate medical attention after the man collapsed in the plane’s lavatory. [More]

Spirit Airlines Brings Up Rear In Latest Airline Customer-Satisfaction Scores

Spirit Airlines Brings Up Rear In Latest Airline Customer-Satisfaction Scores

Time Warner Cable and merger-partner Comcast have very little company among the lowest-scoring companies on the American Customer Satisfaction Index, but now that ACSI has added Spirit and Frontier to its airline rankings, TWC can no longer claim the honor of having the lowest survey score of all U.S. companies in the Index. [More]

Lawmaker Behind Pro-Airline Legislation Admits To Dating Top Airline Lobbyist

Lawmaker Behind Pro-Airline Legislation Admits To Dating Top Airline Lobbyist

Congressman Bill Shuster from Pennsylvania, the Chair of the House Transportation and Infrastructure Committee and the lawmaker behind pro-airline legislation like this 2014 bill to remove any transparency from advertised airfares — and whose top campaign contributors are United and American Airlines — has admitted today to being in a romantic relationship with a top lobbyist for the airline industry. [More]

(c x 2)

Southwest Bucks The Trend, Plans To Actually Widen Seats On New Planes

Flying on a Southwest Airlines flight in 2016 might be a bit more comfortable for some customers used to cramped spaces: The airline unveiled a new seating structure for its upcoming planes that gives consumers an extra half-inch of seat width. [More]

(David Transier)

Alaska Airlines Flight Forced To Make Emergency Landing After Employee Fell Asleep In Cargo Hold

In the last year, a number of people have attempted – sometimes successfully – to stow away in different areas of airplanes to catch a free ride. On Monday, a ramp agent for Alaska Airlines inadvertently became a stowaway when he fell asleep in the plane’s cargo hold, causing the plane to initiate an emergency landing after just 14 minutes in the air. [More]

JetBlue Reminds Passengers: Eating Tuna On A Plane Makes You A Horrible Person

JetBlue Reminds Passengers: Eating Tuna On A Plane Makes You A Horrible Person

A recent survey found that 60% of people think it’s rude for passengers to bring stinky food onto a plane. Count the folks at JetBlue among them, as the airline has released an etiquette video calling out eaters of smelly foods. [More]

Airline Really Sorry For Telling Cancer Patient She Couldn’t Fly Without Doctor’s Note

Airline Really Sorry For Telling Cancer Patient She Couldn’t Fly Without Doctor’s Note

Alaska Airlines is blaming a “communication breakdown” for an embarrassing incident that resulted in a 51-year-old cancer patient and her family being removed from a plane to San Jose, CA, by an employee who said the woman could not fly unless she had a note from her doctor. [More]